Split Aces Casino - Withdrawal deferred of €200
User: Shanelle Schultz, Disputed casino: Split Aces Casino, Status: RESOLVED, Amount: 200 €, Published: 13.09.2019
My withdrawal was €200 by bank move. All records been endorsed and passed check I got an email said take as long as 5 days to prepared yet now 11 days I not got my pull back yet. Converse with them on live visit not help at all simply reveal to me will paid today than tomorrow than another one more day is thoroughly lie I not got any cash. Can't comprehend why keep held the money??
Comments
15.09.2019
Split Aces Casino
Dear Shanelle Schultz
We value you drawing this issue out into the open.
We will research your interests and update you accordingly.
Kind regards
SplitAces Casino
15.09.2019
Shanelle Schultz
I send numerous messages to you, not reply.
Converse with live visit once in a while same pic yet unique name and simply same answer each time simply discovering reason to simply end discussion, profoundly disillusioned. Gambling club resembles trick and degenerate. Keep held pull back cash reveal to me will paid today yet untruth and lie after falsehood. All records passed check so simply paid me please
Thank you
16.09.2019
Split Aces Casino
Dear Shanelle Schultz
Thank you for your understanding and we genuinely apologize for the postponements.
Your withdrawal was sent to the outsider payment processor and lamentably, they have some startling postponements at their end.
Please affirm once you got the funds.
Kind regards
SplitAces Casino
16.09.2019
Shanelle Schultz
Thank you for your answer
Now I not got any cash yet
17.09.2019
Shanelle Schultz
I simply check my bank early today, I do got cash £179 so that is €200.
Thank you KoiSlots for help.
Thank you Split Aces Gambling club that do the job
Express gratitude toward YOU
17.09.2019
Shanelle Schultz
Sorry it's not £179 it's £175
Thank you
17.09.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.