Slots of Vegas Casino - Unpaid withdrawal
User: Ismael Denesik, Disputed casino: Slots of Vegas Casino, Status: RESOLVED, Amount: 610 $, Published: 18.06.2019
I initially mentioned with drawl on April 26. I was approached to check my account which was fine. On May 5 I got an email expressing my account was confirmed. On May 20 I got an email expressing that my with drawl demand was affirmed. I was advised to hold up 7 to 10 business days before it reflected into my financial balance. Following 10 business days when I reached them I was informed that my payment was conveyed and to hold up a couple of days since they had no influence over to what extent my bank would take to discharge the assets. One more week passes by and I reach them again and was told my payment had not been conveyed however I have to give my financial data. Which I had just did twice this time. I gave my financial data and stood by one more week at that point at long last called and was informed that they were having an issue handling payment however it ought to be conveyed the principal seven day stretch of June. I have attempted to call the most recent two days to verify whether my payment was prepared and I continue being advised to get back to the following day. Today is June 7 and I have not gotten a payment. I am ordinarily not one to grumble but rather I have gotten baffled and trust I have been tolerant .
Comments
18.06.2019
KoiSlots
Dear @Ismael Denesik,
Please make a point to refresh your grievance as needs be and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Grumblings Team.
18.06.2019
Ismael Denesik
The sum affirmed for my solicitation was $610.00
22.06.2019
Slots of Vegas Casino
Hi Golden -
I am sorry for the dissatisfaction you've been having with this.
I've kept an eye on your account and I've found your wire subtleties. With this, I've felt free to place in the solicitation for your withdrawal to be paid. I expect this will be arranged no later than Friday. When I have affirmation this has been done, I'll be back with an update.
All the best,
Tawni
24.06.2019
Ismael Denesik
Today is Friday June fourteenth and I have still not got an affirmation email or any assets transferred...
27.06.2019
Ismael Denesik
Today is Monday June seventeenth. Still nothing...
01.07.2019
Slots of Vegas Casino
Hi Golden -
I am sorry for not hitting you up sooner.
Your payment has just been sent off to our processor: 6/12 Paid $610 + no Administration Charge for exchange #92253338. I would expect the assets will arrive at your account, ahead of schedule next week.
Have a great weekend,
Tawni
03.07.2019
Ismael Denesik
Well my pull back was for 610.00 and I got $600 precisely. In any event I got most of it finally...
04.07.2019
KoiSlots
Dear @Ismael Denesik,
Please let us know whether we may close this protest as settled? Please be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut accordingly.
Thank you for your cooperation.