Slots of Vegas Casino - Right around 2 months no assets and no correspondence
User: Rosetta Ferry, Disputed casino: Slots of Vegas Casino, Status: RESOLVED, Amount: 1580 $, Published: 29.10.2019
I won $1560 on 08/21/19. Sent all desk work at that point was brushed off for a month. At long last was given an email to send my bank information. Was disclosed to it was sent on 9/21/19. I despite everything haven't got it and nobody will answer my messages. At last somebody in talk sent me payment help and she discloses to me I have to send them my bank proclamation. At that point she will advance to money related office. I did this yet now nobody has hit me up or will restore my email. On the off chance that the payment was sent for what reason haven't I gotten it? It doesn't bode well. I have a feeling that I am being led on. Exceptionally furious about nobody noting my messages. It's well past my 7-10 business days after it conveyed. We are going on 17. It's not generally excellent business practice
Comments
02.11.2019
Slots of Vegas Casino
Hi Kathleen- -
I earnestly apologize for the disappointment you've encountered with this.
There was a serious postponement with the cluster of wires which yours was remembered for: 9/26 Paid $1560 + $20 Administration charges for exchange #98848234. Fortunately our processor has affirmed that the wire was finished, 10/16- - I would expect the assets have arrived in your account by now.
Would you be able to please confirm?
Much appreciated,
Tawni
02.11.2019
KoiSlots
Dear @Rosetta Ferry,
Please make a point to refresh your issue in a convenient way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut likewise. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
02.11.2019
KoiSlots
KoiSlots Grumblings Group has been educated by the player by means of email that their objection has been effectively settled.
The case is by and large authoritatively shut now.