Slots of Vegas Casino - Payment of $777 not got at this point

User: Kiara DuBuque, Disputed casino: Slots of Vegas Casino, Status: RESOLVED, Amount: 1332 $, Published: 19.05.2019

Sorry if this is a recurrent accommodation, I truly dont know whether my last one was sent ,since I dont see it recorded and needed to enroll, yet anyway my payout was sent to processor 4/16 check $777 (after fees).a month later and still no check or following number.and you intend to disclose to me no one can discover what is going on?I have been looking out for this payout since I mentioned it the finish of February, I have just needed to compare with 1 individual through email a few times because of the club either almost there past their timetable guidlines.i truly need someone to discover what is new with my payout

Comments

23.05.2019
Slots of Vegas Casino

Hi- -


I apologize for the disappointment you've been encountering with this.


Over the previous month, our processor has been having noteworthy challenges giving check payments. I'm somewhat shocked nobody has disclosed this to you, nor inquired as to whether you might want to change your payment strategy to a wire.


In any occasion, I've gained from our CFO that there might be some uplifting news somewhat later today with respect to checks. Prior to requesting that you change your payment strategy, I'm going to look out for whatever this news is with respect to checks. In any case, when I recognize what's up, I'll return to fill you in.


Again, I'm so sorry you've been managing this.


All the best,


Tawni

23.05.2019
Kiara DuBuque

Ok on the off chance that that is what is happening, at that point why have I just got this conventional answer 2x as of now and not and clarification like you let me know and the other individual beneath me,I told miles beforehand that my check might be lost or something and someone should investigate it ,alright so what happens now are you exchanging processors like planet 7 u see they had a similar issue at the equivalent time

23.05.2019
Kiara DuBuque

So what happens now ,to what extent do I need to hold up from here?

24.05.2019
Slots of Vegas Casino

Hi- -


I've recently sent you an email with exchange payment alternatives - when I have your answer, I'll do what's important to guarantee your payment is sent off.


As far as what occurred with help, to be completely forthright, I can't give a decent clarification. I don't work with help (I'm kind of on my own little island)- - I work exclusively with our Payments Chief, which is the reason I'm ready to slice through a considerable amount of the confusion.


I'll anticipate your answer to my email.


Tawni

27.05.2019
KoiSlots

Dear @Kiara DuBuque,

Please let us know whether there's a report with respect to your progressing protest. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

27.05.2019
Kiara DuBuque

now that you have my information and changing my payout to wire , how much longer from now will it take for me to get my payout?mind you that it has just been at the processor longer than a month. what's more, after this what is the standard gambling club time span for wire payouts

31.05.2019
KoiSlots

Dear Spaces of Vegas Casino,

Please let us know whether there's some report with respect to this case.

31.05.2019
Kiara DuBuque

First of all I have not heard back from tawni since the 23rd when I sent her my information to change from check to wire.the consequence of my archives on the off chance that they was acceptable ,awful ,to much or on the money I don't have a clue .I am in a similar circumstance I began in sonow my hold up is a 1/2 months only for my payout from the processor or whereever its at now.there has been no answer for my issue as it stands right now close to the reality I was urged to change to wire .all I see that has happened is im as yet sitting tight for a resolution

04.06.2019
Slots of Vegas Casino

Hi -


I apologize for not hitting you up sooner.


You'll be satisfied to realize that your withdrawals have just been sent to our processor:


5/25 Paid $802 + no expenses for exchanges #90081594($303)/90081627($499)

5/29 Paid $530 + no charges for exchange #92614155


I would expect the wire from the 25th will arrive at your account towards the start of this coming week and the second wire towards the week's end. ;- )


Have an extraordinary weekend,


Tawni

07.06.2019
Kiara DuBuque

Yes I at last got my payout,so I surmise this grumbling is satisfied

07.06.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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