SlotJoint Casino - Dark Jack Meeting Incapacitated Hit & Check Catch

Casino: Slotjoint

Username: TRIBI

Game: Blackjack

Bet: 4000 USD

Problem:

Buttons HIT or STAND were disabled.

- - >Timebank was active

- - >No Association message or error

3 weeks still no solution!!!

Email discussion with slotjoint:

Tanya

Marry, 09/11/19 9:32 pm

Dear Marcel,

Thank you for your email.

We truly apologize for the long pause. Shockingly, as of this time we haven't get any input from our Specialized and Game supplier yet. We will keep on following up on them when we get the reaction. Once more, we apologize for the inconvenience.

Yours truly,

SlotJoint Support

< name expelled >

Marry, 09/11/19 12:45 pm

any news?

I have been standing by long enough with no data from your side.

I will open another grievance with KoiSlots. Since I gave you enough time.

Askgambler must acknowledge the complaint.

Olivia

Fri, 09/06/19 10:02 pm

Dear Marcel,

Thank you for your email.

We effectively caused another to catch up to our tech group with respect to your anxiety. We will send you an email once we got any reaction from them.

We're upset for any inconvenience.

Yours truly,

SlotJoint Support

< name evacuated >

Fri, 09/06/19 9:35 am

any news?

Samantha

Sun, 09/01/19 11:42 am

Dear Marcel,

Thank you for your email.

We truly apologize for the pause. We have caused a to catch up again with our Tech Group and an email will be sent when we get notification from them.

Yours truly,

SlotJoint Support

< name evacuated >

Sun, 09/01/19 9:32 am

7 days still no answer

Chelsea

Thu, 08/29/19 2:10 pm

Dear Marcel,

Thank you for your email.

We apologize that we have not sent you an email yet. We have caused a to catch up again with our Tech Group and an email will be sent when we get notification from them.

Yours truly,

SlotJoint Support

< name evacuated >

Thu, 08/29/19 8:34 am

Any Update?

No thought why it takes such a long time to dissect this case?

Chelsea

Tue, 08/27/19 1:02 pm

Dear Marcel,

Thank you for your email.

As per checking, our Tech Group is investigating this issue. They will send us an update once they are done checking.

We apologize for the bother. It would be ideal if you let us know whether you have further questions.

Yours truly,

SlotJoint Support

< name expelled >

Tue, 08/27/19 9:25 am

I composed a compaint on KoiSlots.

Olivia

Mon, 08/26/19 9:37 pm

Dear Marcel,

Thank you for your email.

We haven't got any reaction yet. We will send you an email once we got any reaction from them.

Yours truly,

SlotJoint Support

< name evacuated >

Mon, 08/26/19 2:27 pm

update? do you have a response?

< name evacuated >

Sun, 08/25/19 8:26 pm

I trust so as well. I will never acknowledge a product bug for a misfortune. Never ever!

Olivia

Sun, 08/25/19 8:09 pm

Dear Marcel,

Thank you for your email.

We will heighten this worry to the fitting division and will send you an email once we got any reaction from them.

Yours truly,

SlotJoint Support

< name evacuated >

Sun, 08/25/19 7:30 pm

you don't exactly get me. that was a product blunder from your

blackjack supplier EZUGI. take a gander at the screen capture. I have sufficient opportunity to do

a screenshoot and you see I have 6 seconds left. I was unable to press the

button hit. Do you think I made a screenshoot for no particular reason? All the buttons

where disabled.

WHAT SHOULD I DO?

This isn't my shortcoming. I need a discount of my wager. I don't acknowledge a software

error for lossing 4000 usd.

Im going to compose an agreeable on KoiSlots and compose a terrible review.

This never transpire on every single other gambling club I played.

Samantha

Sun, 08/25/19 6:56 pm

Dear Marcel,

Thank you for your email.

We are upset for the awful run. According to our Terms and Conditions: 17.5. Wagers put by utilizing Your account can't be discounted, corrected or dropped by You. All wagers put by You are final.

Yours truly,

SlotJoint Support

< name evacuated >

Sun, 08/25/19 6:12 pm

I played live dark jack. At the point when I wager 4000 usd the vendor gave me a nine.

Sona nine is an unmistakable hit. In any case, all the catches hit/overlap/twofold/split

were crippled. So I was unable to tap on hit.

I got no opportunity to click hit it was disabled.

Therefore I send you the image and the ticketnr. From the dark jack

provider.

It is you live gambling club supplier. Also, I am certain this was a bug.

I had time 6 seconds to tap on hit and I made a screenshoot

because it was disabled.

Can you discount me money?

Attachement:

-dark jack table

-support chat

Attachments:

Screen­sho­t_2­019­082­5-1­506­02_­Chr­ome.jpg

Screen­sho­t_2­019­082­5-1­613­19_­Chr­ome­_(1­).jpg

Samantha

Sun, 08/25/19 6:02 pm

Dear Marcel,

Thank you for your email.

In request to help you further, we benevolently ask that you give more data and insights about your anxiety please.

Yours truly,

SlotJoint Support

< name evacuated >

Sun, 08/25/19 4:15 pm

http:/­/im­gur.co­m/g­all­ery­/cn­n0bCF

The picture of blackjack

Attachement: blackjack supplier visit and ticket number

Attachments:

Screen­sho­t_2­019­082­5-1­613­19_­Chr­ome.jpg