Silver Oak Casino - Postponing of $10,000 withdrawals
User: ylittle, Disputed casino: Silver Oak Casino, Status: RESOLVED, Amount: 15085 $, Published: 24.04.2019
Have 4 pending withdrawals that have I mentioned on the third of April. Have not been audited yet. It states in the T&C that all will be looked into inside 7 buisness days and when I get in touch with them they state it will be soon as there are high volumes of solicitations. I've reached regularly since day 7 and am not getting anyplace. If you don't mind help.( Each solicitation is $2500, an aggregate of 10,000).
Comments
28.04.2019
Silver Oak Casino
Hi Stephanie- -
I am sorry for not getting to you sooner, however I took the occasion end of the week off. I'm not in the workplace until tomorrow- - when I get in, I'll keep an eye on your account and return to you.
Tawni
30.04.2019
ylittle
Still no answer from Tawni. I reached by means of talk today and they said my cash was conveyed today. Idk why yet evidently it takes as long as 10 days to get to my bank??. Theory I'll refresh when I get it. (This isn't for the 4 pending withdrawals of 10,000. This is for a past withdrawal of 2500 I mentioned which I just got half of, so this is the other half. I might want to keep this open until I'm paid the 10,000.)
03.05.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
07.05.2019
Silver Oak Casino
HI Stephanie- -
I'm upset for not hitting you up sooner.
The explanation behind the exceptionally moderate payment is on the grounds that there were a few worldwide financial occasions over this previous week and a half. Payments should move quicker, going forward.
Here is the exchange data for the withdrawal sent off: 4/23 Paid $1160 + no Administration Expense for exchange #97329807
I see your next withdrawal will be arranged, Friday. When I see the payment has been sent off to our processor, I'll be back with another update.
Tawni
10.05.2019
ylittle
I did recieve the $1160 yesterday. Much obliged to you.
Starting today, I despite everything have 4 pending withdrawals so I'll keep this open until I recieve each of the 4 payments. Solicitations were made 4/3/19. A month ago....what precisely does "arranged" mean? I dont see that term anyplace in your T&Cs.....it does, be that as it may, express all solicitations will be checked on inside 7 buisness days...not the case here I presume. In the event that ya'll anticipate that the players should follow T&C, at that point so ought to ya'll. Only an idea. I'll be here hanging tight for at whatever point is advantageous for silver oak to take the following step....
13.05.2019
KoiSlots
KoiSlots Grumblings Group has quite recently expanded the reaction time allotment with an additional 96 hours trusting that Silver Oak Gambling club the executives will before long hop in with a report on this complaint.
17.05.2019
Silver Oak Casino
Hi Stephanie- -
I've quite recently glanced in on your account and I see your next withdrawal was sent off to our processor, Thursday: 5/9 Paid $2500 + no Administration Charge for exchange #98173323. I would expect you'll discover the assets in your account towards the finish of this coming week. ;- )
Have an extraordinary weekend,
Tawni
20.05.2019
ylittle
Ok. Much obliged. I'll refresh the day I recieve the cash, up to that point, simply playing the cat-and-mouse game. I'd accept that the day I recieve it, my next withdrawal solicitation will be endorsed and sent inside several days right??? Still 2 more to be approved...
23.05.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
27.05.2019
Silver Oak Casino
Hi Stephanie- -
I've recently kept an eye on your account and I see your next withdrawal was sent off to our processor, a week ago: 5/15 Paid $2500 + no Administration Expense for exchange #98309644. I would expect you'll discover the assets in your account before the finish of this current week (if not already).
I'll return in a couple of days with another update.
Tawni
30.05.2019
ylittle
I have recieved the two payments today. Much obliged to you! Presently there are as yet 2 withdrawals I'm looking out for. Will refresh when I recieve every one. Thx
03.06.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
07.06.2019
Silver Oak Casino
Hi Stephanie- -
A debt of gratitude is in order for affirming you've gotten the two wires.
Your next withdrawal was sent off to our processor, not long ago: 5/27 Paid $2500 + no Administration Charge for exchange #98487795. I expect this wire will arrive at your account a lot quicker than the last two- - doubtlessly towards the center of this coming week. ;- )
I'll return in a couple of days with news on your last withdrawal...
Have an extraordinary weekend,
Tawni
10.06.2019
ylittle
Ok. Much obliged to you. There are really 3 pending withdrawals. Will refresh when I recieve them. Thx
13.06.2019
Silver Oak Casino
Hi Stephanie- -
Your next withdrawal was sent off to our processor, yesterday: 6/6 Paid $2500 + no Administration Charge for exchange #98865820. I would anticipate that the assets should arrive at your account towards the finish of one week from now. ;- )
I'll return in a couple of days with another update...
Have an incredible weekend!
Tawni
17.06.2019
ylittle
Thanks! Will refresh when I recieve cash in account.
21.06.2019
Silver Oak Casino
Hi Stephanie- -
Your last withdrawal was sent off to our processor, yesterday: 6/13 Paid $2050 + $20 Administration Charge for exchange #99008786. I would expect you'll discover the assets towards the finish of one week from now. ;- )
I wish all of you the best,
Tawni
21.06.2019
ylittle
I still have not recieved the cash that was sent on 6/6. Will refresh when I recieve both of the payments. Likewise, there are 2 additional withdrawals pending. Thx!
24.06.2019
KoiSlots
Dear @ylittle,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.
We might likewise want to utilize the event and propose to player to submit new grievance against the club being referred to, on the off chance that something turns out badly with their extraordinary payments which were not part of the current complaint.
Thank you for your cooperation.
26.06.2019
ylittle
I'm looking out for the payment that was sent 6/13. Still haven't recieved yet. At that point there is as yet one pending withdrawal I'm standing by to be affirmed and get paid and afterward I will close this case. Thx
30.06.2019
Silver Oak Casino
Hi Stephanie- -
With respect to your past wire, I got affirmation from our processor that the payment was finished toward the finish of a week ago. I would figure you'll see it in your account, later today (if not already).
Regarding your next withdrawal, lamentably, I can't get to that piece of your account at the present time, because of system upkeep. When I'm capable, I'll look into this and return to you.
Tawni
01.07.2019
ylittle
Still looking out for payment that was sent 6/13. Likewise have pending withdrawal that was mentioned 6/14...7 days ago....all solicitations will be evaluated inside 7 buisness days...π€π
05.07.2019
KoiSlots
KoiSlots Objections Group has quite recently broadened the reaction time period with an additional 96 hours trusting that Silver Oak Gambling club the board will before long hop in with a report on this complaint.
09.07.2019
Silver Oak Casino
Hi Stephanie- -
Lamentably, I can't get into your account right now because of support. It would be ideal if you give me a few hours to look into this.
Tawni
12.07.2019
KoiSlots
KoiSlots Protests Group has been educated that Silver Oak Gambling club agent probably won't have the option to react to continuous grumblings until Tuesday, ninth of July, hence the time allotment is being stretched out with another 96 hours.
16.07.2019
Silver Oak Casino
Hi Stephanie- -
Your payment from June thirteenth was affirmed by our processor as being finished on 6/26. You totally ought to have the assets at this point. Would you be able to please affirm this?
In regards to your last withdrawal, this was sent off to our processor, yesterday: 7/9 Paid $1835 + $20 Administration Charge for exchange #99358226. I would expect the assets will arrive at your account towards the center of next week.
Tawni
18.07.2019
KoiSlots
Dear @ylittle,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.
Thank you for your cooperation.