Silver Oak Casino - 60 days no cash
User: Okey, Disputed casino: Silver Oak Casino, Status: RESOLVED, Amount: 1786 $, Published: 12.05.2019
It has now been 61 days since I presented my withdrawal. It was for $655, after reward application. $525. I conversed with 7 reps. , every single decent individuals yet no one could truly support me. They all had similar stories, yet no arrangements. I wrote to Tawni a week ago wanting to settle this deferred payment before recording a grievance. She never addressed my email. I realize it takes 7 to 10 days for each progression, endorsement, send to processor, and afterward processors wiring the cash. That is 21 to 30 working days before accepting any cash. I truly consider 2 months is a lot of time to hang tight for a payment. Much obliged to you, Robert C
Comments
16.05.2019
Silver Oak Casino
Hi Robert- -
I responded to your email, however maybe it went to your spam box?
Regardless, two of your withdrawals were affirmed, Saturday and I would anticipate that this should be sent off to our processor today or tomorrow. When I have affirmation this has been arranged, I'll be back with another update.
Tawni
17.05.2019
Okey
Hi Tawni, I checked my spam before posting my grievance, yet nothing from you was recorded. I was wanting to clear the issue before submitting a question. I trust we can do this next time. I will tell you when wire move shows up. Take Care Robert C
19.05.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report with respect to this case.
23.05.2019
Silver Oak Casino
Hi Robert- -
I've placed in the solicitation for your next payment to be given - I would expect this will be arranged in the following day or two.
When I have affirmation this has been done, I'll be back with another update.
Tawni
26.05.2019
Okey
Hi Tawni,
Could you please disclose to me which withdrawals are at the processor. Name of the gambling club and cash sum. I have a few withdrawals hitting the multi day mark and no payments. I would prefer not to present a grumbling if these are at the processor.
Thank You Robert C
30.05.2019
Silver Oak Casino
Hi Robert- -
In regards to Silver Oak, this wire ought to have arrived at your account at this point (it was somewhat postponed): 5/14 Paid $820 + no Administration Expense for exchanges #98253731, #98253789.
Your next withdrawal is set to be sent off to our processor, tomorrow. When I have affirmation it's been sent off, I'll make certain to refresh you.
Tragically, I have a full plate at the present time and I truly don't have the opportunity to experience every one of your accounts independently. Would you be able to please drop me an email with the accounts and username for every, where you have extraordinary withdrawals? When I get this, I'll look into these for you.
Much appreciated,
Tawni
31.05.2019
Okey
Hi Brownish.
As of today, May 28 2019, the processors wire move has not made it to my bank. Possibly the occasion eased back the procedure?
Take care
03.06.2019
KoiSlots
Dear Silver Oak Casino,
Please let us know whether there's some report in regards to this case.
07.06.2019
Silver Oak Casino
Hi Robert- -
I've checked with our processor and they affirmed your wire was finished on the 24th. At this point, you ought to have gotten the assets - would you be able to please confirm?
Additionally, your next payment has just been sent off to our processor: 5/29 Paid $966 + no Administration Charge for exchanges #98564578 & #98564593. I would expect you'll discover the assets in your account right on time one week from now (conceivably sooner).
Tawni
08.06.2019
Okey
Hi Brownish, I got the cash on Monday June 3, 2019. Ask Players you can drop the protest I have on Silver Oak Gambling club. Much thanks for your assistance. Robert C
08.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.