Rembrandt Casino - Doesn't pay out my subsequent portion
User: Lorine Cruickshank, Disputed casino: Rembrandt Casino, Status: RESOLVED, Amount: 1200 €, Published: 17.05.2019
On 30.4.2019 Rembrandt gambling club revealed to me that my second and last portion of €1200,- was done and should hit my account inside 2-5 business days, as of recently I didnt got anything. unusual thing is that the complete payout was €2200 and I got the principal portion of €1000,- without issues so they have my financial balance. I gave them my bank proclamation yet as of not long ago no (positive) answer just that they sent the Message to pertinent office for me this is extremely unjustifiable. I mean I need to verification things to them mind boggling and not client strong its equitable not reasonable I thought this was a dependable organization to play. I trust the circumstance will be comprehended soon and I can have my rewards on my ledger asap.
Best regards,
Comments
17.05.2019
Rembrandt Casino
Dear Player,
We are investigating your account subtleties to have the option to help you in the most ideal manner. We will hit you up without further ado on this matter.
Best Regards,
Rembrandt Gambling club Team
17.05.2019
Lorine Cruickshank
Dears,
Thank you.
Will anticipate your answer soon.
Best regards.
21.05.2019
Rembrandt Casino
Dear Player,
After an extreme beware of your payout subtleties, we have arrived at the positive resolution that your split payout's second and last portion of 1200 euro has been effectively moved to your financial balance. Might you be able to if it's not too much trouble check your account again and confirm?
Best Regards,
Rembrandt Gambling club Team
21.05.2019
Lorine Cruickshank
Dears,
I didnt got the €1200,- !!!!!!!!As referenced prior I didnt get an affirmation email like first time when the portion was succesfull I even given you a bank articulation where you could see I didnt get it! What an Absolute catastrophe and absence of administration from this gambling club is there anything I can do to get my money?
21.05.2019
Rembrandt Casino
Dear Player,
If it's not too much trouble offer our help group with a bank explanation from 30th of April until the present day (fifteenth May) as evidence that you have not gotten the payment to help your cases.
Best Regards,
Rembrandt Club Team
21.05.2019
Lorine Cruickshank
Dears,
I simply checked and got it! An abundance of thanks the two gatherings and particularly to KoiSlots great!
21.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.