PokerStars Casino - Solidified account and £500 store
User: sterling46, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 500 £, Published: 29.09.2019
Dear there
I opened a pokerstars account hardly any months prior and played with a measure of more than 1000 £ till now . I chose to store an entirety of 500 £ few moments later my account got solidified . Notwithstanding of reacting to the email and I transferred my archives scarcely any occasions , nobody answered back ..it's been over 10 days now and I'm truly frustrated with the poker star client/security group . They have not answered to any messages .
This is the first occasion when I have needed to document an objection against Pokerstars and I would acknowledge help in getting my account back.
Thank You
Winnercoin87
Comments
01.10.2019
sterling46
Dear KoiSlots,
Will the PokerStarsUK answer? What's more, to what extent does it take ..?
03.10.2019
KoiSlots
Dear PokerStars Casino,
Please let us know whether there's some report with respect to this case.
03.10.2019
PokerStars Casino
Hi sterling46,
Statements of regret for the postponement!
Your account should now be reestablished - would you be able to please confirm?
Much appreciated,
PokerStars Casino
03.10.2019
KoiSlots
Dear @sterling46,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut as needs be. Kindly remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.
Thank you for your cooperation.
03.10.2019
sterling46
Dear ask card sharks ,
My account is actuated now, anyway they evacuated l/restricted scarcely any games I used to play for instance 6+Hold'em
I'm uncertain about whether they halted this game or pokerstars is playing up and attempting to control individuals decisions ..
03.10.2019
sterling46
Although 6+ holdem expelled from the application interface , I can get to it from the anteroom .
I would consider the issue understood
Expresses gratitude toward Ask card sharks
Thanks pokerstars
I trust this is the last objection I need to record .
Bw,
Ahmad
03.10.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.