PokerStars Casino - Limited account get to getting overlooked
User: Cleve, Disputed casino: PokerStars Casino, Status: REJECTED, Amount: 518.44 £, Published: 23.07.2019
I have been limited from playing and pulling back from pokerstars. It has been more than about fourteen days I despite everything get the message,
Your account has been incidentally limited pending a standard security examination. We apologize for this delay.
I am as yet looking out for a withdrawl and messaged them a few time and not getting a reaction. I am actually getting disregarded by pokerstars.
Comments
23.07.2019
KoiSlots
Dear @Cleve,
Please make a point to refresh your grumbling appropriately and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Grumblings Team.
29.10.2019
KoiSlots
This grumbling has been revived because of the pronounced ability for PokerStars Gambling club the board to do all that they can to understand their old protests. KoiSlots Grumblings Group is glad to give these old cases one increasingly chance for a fruitful resolution.
29.10.2019
PokerStars Casino
Dear Cleve,
would you be able to affirm that your cashout has been reestablished and there are no pending issues? As per our records, your cashout has been affirmed on the day after the grumbling.
Kind regards,
PokerStars Casino
29.10.2019
KoiSlots
Dear @Cleve,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.
31.10.2019
Cleve
The measure of 518.44gb was not given and I was briefly suspended from pokerstars. I havent got anything. This issue hasn't been settled. I have been attempting to get this settled by email yet never get a response.
I would welcome it if this issue gets settled. I have seen that this protest has been revived and I might want to get my cash when possible.
Thanks
02.11.2019
PokerStars Casino
Dear Cleve,
it was affirmed to us that there are no pending issues, pending stores or different limitations on your account. Concerning 518.44 GBP, this withdrawal was dismissed without anyone else on July sixteenth and you kept on playing club.
Kind regards
PokerStars Casino
02.11.2019
KoiSlots
Dear @Cleve,
Please make a point to refresh your progressing protest and educate KoiSlots Objections Group whether you have dropped your withdrawal and played off your assets? Please be in mindful that you should answer inside the given 96-hours time period, in any case KoiSlots Protests Group will consider the case as Dismissed upon player's inertia and it will be shut accordingly.
Thank you for your cooperation.