PokerStars Casino - 8 days so far hanging tight for my cash with no reaction

So on the seventeenth of September I won some cash on pokerstars uk on the portable application.
It permitted me to pull back some of it with no issue at everything except £1229 of it has gone to pending and has been similar to this since. I additionally have a further £382 in my account I can't pull back along these lines. I have never had any issues with this gambling club previously and am I completely confirmed player who has made numerous stores and withdrawal previously. I have attempted to contact pokerstars uk through the email interface in the event that they're site at any rate multiple times in the course of the most recent multi day duration with no reaction by any means. Any assistance would be enormously refreshing. Thanks.