Playamo Casino - Dropping cashouts and postponing check
User: Rosemary, Disputed casino: Playamo Casino, Status: RESOLVED, Amount: 1000 €, Published: 10.10.2019
Signed up in May 2018, depositted a few times and lost no nonsense. Attempted to money out minor sums, these were dropped because of confirmation. Submitted reports that have been endorsed by various different locales, playamo dismiss with no clarification. Attempt to contact to get explanation of what they need, however no unmistakable answer is given.
Earlier I surrendered, however now I depositted several thousand NOKs and won what might be compared to 1000 euro, I chose to attempt to get my account checked, which typically is no hazzle at different locales. Records stay pending, I attempt to pull back to have them accelerate taking care of reports. They slow down check, leave some on pending, dismiss others for no undeniable reasons. At the point when I request explanation they state that they need photos of all creditcards being utilized. I request which one is deficient with regards to, they instruct me to glance in my history where this isn't expressed in any case. I transfer pictures for all conceivable creditcard, make new withdrawal demand, this is dismissed because of absence of check while records are still on pending. They utilize a destroy you technique, where they wont help you all the while. Presently it is radiosilence, they don't process records, they won't acknowledge withdrawal, and they won't offer a supportive response on what I can do to have the account confirmed so I can make a withdrawal. No assets are tied up in reward, and I have lost more than I have won on this site, still they wont let me get hang on my remaining funds.
I am totally fine with losing cash, I realize that is the hazard messing around at these locales. What I disapprove of is the point at which they decline me to have the cash that I have won reasonable and square.
Comments
10.10.2019
Playamo Casino
Dear Rosemary,
As should be obvious, your account has no limitations, the archives are submitted and the withdrawal is endorsed, you ought to get your assets at this point.
Please explain, if the case is as yet genuine.
Bless your heart.
Best Respects,
PlayAmo.
10.10.2019
KoiSlots
Dear @Rosemary,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.