Planet 7 Casino - Withdrawal affirmed however getting go around

User: wyatt.padberg, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 2130 $, Published: 10.09.2019

Ugh, I've perused enough from individuals here to acknowledge how horrendous Planet 7 is with regards to paying out withdrawals. I made a withdrawal demand on 7/31/19 for $2,500. After an extensive check process, the withdrawal was affirmed on 8/9/19 and I was told by means of content by a Planet 7 client support rep that, "After a withdrawal is endorsed, we send the assets inside the accompanying 7-10 business days. "

I mentioned a bitcoin store and sent the data they expected to process a bitcoin payment (username, gambling club name, and bitcoin crypto address) not once, yet twice- - on Aug. ninth and Aug. nineteenth - to this email, paymen­ts@­cas­ino­sup­por­tce­nte­r.com. I likewise incorporated a selfie picture with a nearby paper with date obviously appeared as taught.

I never got an answer and dependent on the individuals who've submitted here, i'm stressed I also am getting the go around (need more data that I gave already, your cashout is coming soon, and so forth.

I'd prefer to assume the best Earth 7, however when they can't respect their own standards for withdrawals, it leaves my not exactly sure about their entire activity. Any assist you with canning offer is extraordinarily appreciated.

Comments

12.09.2019
wyatt.padberg

I think I was fortunate - had an overall quite supportive client assistance rep from Planet 7 who said he'd, "heighten the solicitation," and amazingly, I got the greater part of my withdrawal demand ($2130 out of $25000) toward the end of last night by means of bitcoin store. I despite everything have $370 balance remaining and needed to know when I would be get that. I'm connecting screen capture to clarify what I mean. Much obliged for your help!

16.09.2019
Planet 7 Casino

Hi John- -
I am sorry for the disarray, yet a 'Director Withdrawal' is when extra assets are expelled from your withdrawal sum.
You got a reward ($370.00 (5X-NOMAX-SK.6099 CLASSICBANDITS)). All rewards are non-withdrawable and subsequently, expelled from your absolute withdrawal amount.

I trust this clears things up for you.

All the best,

Tawni

16.09.2019
KoiSlots

Dear @wyatt.padberg,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

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