Planet 7 Casino - Postponing $1,700 withdrawal for more than 2 months
User: annie01, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 2002 $, Published: 27.07.2019
I mentioned a $1700 store on May 10, 2019 . Continue getting disclosed to it will be saved. It was affirmed June 7. As yet nothing. I have addressed their visit on 4 events and continue getting disclosed to it will be kept inside 72 hours and nothing. I have given them plentiful time to payout something from May. I received a littler store for one just before this rapidly however this bigger sum they are hauling their feet.
Comments
31.07.2019
Planet 7 Casino
Hi Simonne- -
I am sorry for the troubles you've been encountering with this.
Shockingly, I'm not ready to sign into your account until tomorrow. When I'm ready to look into this, I'll be back with information.
All the best,
Tawni
31.07.2019
annie01
Please audit and let me realize what is happening I have remarkable payments.
Thank you
04.08.2019
Planet 7 Casino
Hi Simonne- -
I'm satisfied to reveal to you that your withdrawals were sent off to our processor, a week ago: 7/24 Paid $2002 + NO Administration charges for exchanges #133873454 ($1550), #136351583 ($452). I would anticipate that the assets should arrive at your account before the finish of this current week (if not already).
I wish all of you the best,
Tawni
04.08.2019
KoiSlots
Dear @annie01,
Please let us know whether we may close this protest as settled? If you don't mind be in mindful in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut accordingly.
We might likewise want to utilize the event and recommend to player to contact our group and solicitation objection's reviving on the off chance that something turns out badly with their payment/s.
Thank you for your cooperation.
05.08.2019
annie01
Finally got the store. Yesterday.
06.08.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.