Planet 7 Casino - Deferred Payment of $2000

User: Anya, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 1922 $, Published: 07.09.2019

I won $2,000 in the start of July, and the wire move withdrawal was endorsed fourteen days after the fact. I was advised my payment was sent to the processor on August eighth, and that the cash would be in my account inside 7 business days. I despite everything have not gotten the payment, and have addressed gambling club support by means of talk a few times, however nobody can give me an update.

Comments

11.09.2019
Planet 7 Casino

Hi Danielle- -
I've minded your account and I see your withdrawal was sent off to our processor, not long ago: 8/8 Paid $ 1902 + $20 Administration Expense for exchange # 136505681. Further, I've checked with our processor and they affirmed the wire was finished on the 14th.

Would you be able to please check your announcement and affirm whether you've gotten the payment?

Much appreciated,

Tawni

11.09.2019
KoiSlots

Dear @Anya,

Please make a point to refresh your issue in an auspicious way and let the KoiSlots Protests Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

11.09.2019
Anya

Hi Tawny,

I never got the cash. I have checked my bank each day including at the present time and the cash isn't there. I additionally have addressed my bank since the fourteenth and they had no record of the exchange. What is the following step?

Thank you!

11.09.2019
Anya

I simply checked the wire move I sent and it is totally correct.

11.09.2019
Anya

Sorry, I implied I simply checked the wire move Subtleties I sent to you folks and they are totally correct.

12.09.2019
Anya

Just an update that I called my bank again and they had no record of the wire move. I affirmed the data I gave you is correct.

16.09.2019
Planet 7 Casino

Hi Danielle- -
I'll be sending you an email, without further ado, in regards to the following steps.

Hold tight, we'll figure this out.

Tawni

16.09.2019
Anya

Thank you tawni. I'll be keeping watch for your email.

18.09.2019
Anya

Hello Once more, only a FYI that I have not gotten an email starting at yet. Thank you.

22.09.2019
KoiSlots

Dear Planet 7 Casino,

Please let us know whether there's some report in regards to this case.

26.09.2019
Planet 7 Casino

Hi Danielle- -
I am sorry - I composed the email to you, however it was sitting in my drafts envelope. I've quite recently sent it and once I have your answer with your announcement, I'll have the option to make sense of what's happened here.

Much appreciated,

Tawni

28.09.2019
Anya

This is as yet not settled. Tawni messaged me, yet there is no goals starting at yet. I haven't got notification from her since the email from her I answered to two days ago.

02.10.2019
Planet 7 Casino

Hi Danielle- -
Shockingly, your wire was dismissed, which is the reason the assets were come back to your account. :-/
I've recently sent you an email with respect to encourage payment choices. It would be ideal if you hit me up as quickly as time permits, so I can sort your payment.

Much appreciated,

Tawni

05.10.2019
Anya

Unfortunately this is as yet not sifted through. I was disclosed to I have to make another financial balance or get bitcoin. Neither of which I realize how to do. I might want to simply get a check like I have previously, yet that doesn't appear possible...

09.10.2019
Planet 7 Casino

Hi Danielle- -
Sadly, until you have another financial balance or start a Bitcoin wallet, there is nothing I'll have the option to do to help with this.

Please hit me up once you've arranged this on your end.

Much appreciated,

Tawni

12.10.2019
Anya

It appears as though this won't be settled. I don't have another financial balance or bitcoin and I don't have the foggiest idea how that functions. I'm truly baffled, and clearly won't play at this gambling club ever again.

16.10.2019
Planet 7 Casino

Hi Danielle- -
Please realize that the assets will stay in your account until you can make sure about another bank or Bitcoin wallet. I truly need you to get your payment- - this is a ton of cash which is legitimately yours.

I'm constantly here, so when you're ready to sift through something, I'll ensure your payment is issued.

Tawni

20.10.2019
KoiSlots

Dear @Anya,

Please let us know whether there's a report with respect to your progressing protest. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

20.10.2019
Anya

I am working with tawni to fix this. It would be ideal if you close out this grievance as I won't have any updates for a while

24.10.2019
KoiSlots

Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.

We might want to utilize this event, and recommend the player to contact our group and solicitation reviving of grumbling, when there are any reports with respect to this case.

Thank all of you for your cooperation.



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