Planet 7 Casino - Declined Payment & No Correspondence

Hi Jaklina- -
I am sorry for the troubles you've been encountering with this.

I've evaluated your account and I've not had the option to find your wire subtleties. I've quite recently sent you an email in regards to this- - when you send me your subtleties, I'll have your withdrawal issued.

Much appreciated,

Tawni

Hi Tawni,

Thankyou for the reply.

I answered to your email before and gave the subtleties mentioned. I have recently gotten payments from Planet 7 Oz with no issues.

Could you please affirm when payment will be made?

Regards

Dear Planet 7 Casino,

Please let us know whether there's some report with respect to this case.

Hi Jaklina- -
There has all the earmarks of being a significant issue with your account, which I'm attempting to get to the base of. I'm going to require one more day or two to inquire about this. When I've made sense of what's up, I'll be back with an update.

Tawni

Hi Tawni,

Yes there are not kidding issues on my account.

What's baffling but confounding is that after I shut my account and afterward revived it, the client assistance staff prompted me that they would revive the account yet on the off chance that I requested it to be shut once more, it would remain closed.

That was all I got!!!!! Your money group even asked me through your client support staff to resubmit my reports when my first endeavor at a withdrawal was denied, which I did and they acknowledged them, I despite everything have the email from Dimitri affirming this which I am glad to send to you.

When my withdrawal for $2,500 was endorsed, the following day they shut my account with a functioning equalization which I was told would be discounted and after 3 weeks it despite everything hasn't came to my account.

I have screen captures with my discussion with Colin (No Family name) which shows that he explained with various sources that my payout would be respected. It's been 3 weeks of negligible answers to email and the equivalent rehashed discussion of we have to investigate this or there is no supervisor accessible for you to talk as well, presumably as a strategy to make me give up.

Your club staff were off base by reviving my account and tolerating my stores on both Planet 7 and Seething Bull since they shut that account too.

I think in the wake of all that I have experienced since the beginning of Spring with your staff, it's not out of the question to respect my withdrawal demand which is all I request and it was affirmed to me, it's a disgrace that it's nearly June and I am as yet attempting to get this resolved.

I am trusting you could assist me with getting the conclusion that I require and have my account finished with having my withdrawal paid to me.

Regards

Hi Jaklina- -
I was planning to have all that I have to make sense of this at this point, however there are as yet a couple of holes I have to have filled in by people in a couple various offices. If you don't mind keep it together somewhat more - I'm truly putting forth a valiant effort to comprehend this entire situation.

Tawni

Hi Tawni,

I am appreciative that you are investigating this thoroughly.

Please agree with into thought my position likewise as this pressure has negatively affected my health.

I emphatically accept that it was the Gambling clubs shortcoming and it's staff for reviving my account and tolerating my stores when they didn't have the best possible authorisations to revive my account.

I simply trust we can sift through this before the following 95 hours are up.

Regards,

Dear Planet 7 Casino,

Please let us know whether there's some report with respect to this case.

Hi Jaklina- -
I am sorry, yet I'm despite everything looking out for more data on this. I plan to have this to you by tomorrow.

Tawni

Hi Tawni,

The last time I got notification from you was on the second of June. Today, it's the tenth of June.

I trust you can find a solution by tomorrow.

My inquiry is......"Who is Colin?" He was the person who said to me that he affirmed that I would get my payouts with different sources.

I simply need this settled as it has continued for excessively long.

Respects
Jaklina

Hi Jaklina- -
I have no clue who Colin is, as I don't work with our care staff- - I work exclusively with our Payments Manager.

I understand you're somewhat baffled with the deferral on this, yet I'm despite everything hanging tight for a couple of subtleties from our Payments Administrator. I will be talking with her, before anything else and I'll be back.

Tawni

Hi Tawni,

I am frustrated.
Please help me out, I simply trust that I don't need to hold up an additional 95 hours to hear back.

Regards,

Jaklina

Hi Jaklina- -
Kindly don't be disapp­oin­ted...p­ar­tic­ularly as I have uplifting news for you. ;- )
I had the option to have your withdrawal paid- - it was sent to our processor, yesterday: 6/14 Paid AUD $2500 + no Administration Expense for exchange #18128607. I would expect you'll discover the assets in your account towards the finish of next week.

I'm satisfied I could sift through this just for you.

All the best,

Tawni

Hi Tawni,
OMG!!!! Thankyou so much, you don't see how appreciative I am!!!!

This has continued for such a long time, THANKYOU!!!!!

I truly value your assistance.
Respects
Jaklina

Dear @Emmie,

Please make a point to refresh your issue in an auspicious way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut as needs be. If you don't mind remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

Hi Support,

When the assets have cleared, I will tell you.

Thankyou
Regards

Dear @Emmie,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.

Thank you for your cooperation.

Hi Backing,
The assets haven't cleared as yet.

Glad to hold up another couple of days yet I will without a doubt update you as often as possible before the time is up.

Regards

KoiSlots Protests Group has been educated by the player through email that their grumbling has been effectively settled.

The case is by and large formally shut now.