Novibet Casino - Account bolted and no information for well longer than seven days at this point
User: Kyla Leuschke, Disputed casino: Novibet Casino, Status: REJECTED, Amount: 3500 $, Published: 28.06.2019
My account with Novibet is blocked, I can't sign in, and can't get any data from the live visit administration. It has clearly been given to the security group with no clarification. I have hung tight longer than seven days at this point for a clarification, just to be advised more than once to show restraint. On the off chance that they have bolted my account I am almost certain they should give motivation to this, I simply need to login pull back my assets and close my account and can't do so.
Comments
29.06.2019
Novibet Casino
Hi Kyla Leuschke,
Thank you for your message.
Your account has been shut for disregarding our terms and conditions, explicitly focuses 2.6, 2.7, 2.8. It would be ideal if you note that you can peruse the full terms by clicking this connection: (https://www.novibet.co.uk/info/tnc)
You have consented to this understanding which transforms into a completely working, lawfully restricting endless supply of the account.
Because of the idea of this case and because of information insurance rules, we can't give all the subtleties on an open discussion, however we are glad to send more subtleties to KoiSlots Backing to close this thread.
Meanwhile, in the event that you need any additional help, don't stop for a second to connect with our day in and day out live help talk on our website.
Thank you,
Novibet Team
29.06.2019
Kyla Leuschke
I have messaged and never complete an answer I have all that you have asked and given all the records mentioned I have not disregarded any standards this is only a concealment to deactivate my account please email me the full purpose behind deactivating the account
29.06.2019
KoiSlots
Dear Novibet Casino,
KoiSlots Protests Group is benevolently requesting that you give point by point clarification on the issue alongside proof which will bolster your allegations towards the player, with cited terms that have been breached.
Upon KoiSlots Grievances Terms we consider all proof carefully classified and won't be openly shown or sent to the outsider. If it's not too much trouble send required data legitimately to support@koislots.com.
Thank you in advance.
30.06.2019
KoiSlots
KoiSlots Objections Group has been given proof from the club the board where it turned out to be certain that this case is alluding to Sports Wagering and has nothing to do with gambling club related matters.
As per the KoiSlots Gambling club Grievances Administration Rules https://www.askgamblers.com/complaint-guidelines we are managing gambling club related grumblings and along these lines, this case is being dismissed. Further help on this issue could be mentioned from the applicable administrative body.