Mr.Bet Casino - Unfit to check account and procedure rewards for about fourteen days
User: Agnes, Disputed casino: Mr.Bet Casino, Status: RESOLVED, Amount: 1500 $, Published: 14.10.2019
I have played on mr wagered gambling club for tad and made a reasonable size success. On my withdrawal application the check procedure had quit working. On Monday September 30th 2019. I went to all day, every day help and they said it would be fixed toward the beginning of the day. It is currently October 3 2019 and I have tryed the site each day and told something very similar. Simply this day I was dropped on discussion with the help and the issue isn't fixed. Sum owing is 1500
Comments
14.10.2019
Mr.Bet Casino
Dear Bradley,
The confirmation application was denied in light of the fact that you transferred the photographs of the payment requirements which weren't utilized in your account. Additionally, due to transferring obsolete bank articulation archives the system stalled out and didn't permit you to finish the whole procedure. We needed to physically survey and endorse the records on a weekday, in this way the postponement on the completion.
We've simply re-checked with our account office and they affirmed that the payment was endorsed before today. If you don't mind that when you receive money using Interac e-Move, you may need to additionally affirm the exchange in the event that you haven't set up auto-deposit.
Thank you for the criticism, we appreciate your recommendations and objections and will consider them so as to improve our services.
14.10.2019
KoiSlots
Dear @Agnes,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
16.10.2019
KoiSlots
KoiSlots Grievances Group has been educated by the player by means of email that their objection has been effectively settled.
The case is as a rule formally shut now.