Guts Casino - Postponed payment since May

Dear @koch.providenci,

Please make a point to refresh your grievance as needs be and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for coordinating the KoiSlots Grievances Team.

Sorry, disregarded that. The contested sum is 300€ aggregate. One pull back on 100€, and one 200€.
Expectation this explains things.

Regards

Hello and great night koch.providenci,

We're sorry to learn that your withdrawals haven't contacted you yet however if so then dread not, we'll fix this in a matter of moments.
Would you be able to please send an email to forum@gig.com with a duplicate of this grievance from the email associated with your account and we'll have the option to explore this for you.

Have an exquisite week until we talk again.

Best regards,
Oscar
Guts.com

I have now sendt an email with a copy.

- koch.providenci

Hello and great night koch.providenci,

An email has been sent with data on the most proficient method to continue with your case. Inform us as to whether you would run into any more difficulty and we'll make a point to determine it asap for you.

Have an awesome week now

Best regards,
Oscar
Guts.com

Dear @koch.providenci,

Please let us know whether there's a report with respect to your continuous protest. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

Hi again,

They guaranteed me the assets was sent once more, and that I would recive it yesterday at the most recent. I have not recived it, so again they have broken their promise.

Regards
koch.providenci

Hello and great day koch.providenci,

An email has been sent concerning this case, it would be ideal if you investigate it.

We're taking care of your case with the most noteworthy of need, we trust and accept that it will be settled very soon.

Let me know whether there is whatever else I can accomplish for you now in time.

Best regards,
Oscar
Guts.com

Well, I have great and terrible news. I have recived the pull back for 200€, however not the one for 100€.

But rather I surmise since you have figured out how to send the cash to my financial balance, it will be no issue for the 100€ to be sendt the equivalent way.

Respects
koch.providenci

Hello and great morning koch.providenci,

another email has been sent to you.

Let us know whether there is whatever else we can accomplish for you as of this moment?

Have an extraordinary end of the week until we talk again.

Best regards,
Oscar
Guts.com

Ok.

As of 23th July I have still not recived the funds.

Regards
Øyvind

Hello and great evening koch.providenci,

An email has been sent with some positive news.

Let us know whether there is whatever else we can accomplish for you and have an exquisite day now.

Best regards,
Oscar
Guts.com

Dear @koch.providenci,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

The issue have been resolved.

Regards
koch.providenci

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.