Fun88 Casino - Limiting access to my completely checked account for three weeks at this point
User: Corine, Disputed casino: Fun88 Casino, Status: UNRESOLVED, Amount: 2734 €, Published: 30.08.2019
Hello,
On May 27th this year I enrolled to fun88.co.uk and I quickly needed to send in my check records, which I did. They got affirmed the next day and my account was affirmed to be completely confirmed. In the following scarcely any weeks I began betting. I stored a sum of 4000 euro by means of Neteller and wound up with an equalization of 2734 euro subsequent to having some misfortune. At that point, on Friday 26th July I abruptly couldn't login any longer. It demonstrated a message "account confined". First I thought it had to do with treats, yet in addition in the wake of clearing them I continued getting this mistake message. I went into livechat and they revealed to me that I expected to send in a selfie of my visa close to my head. I discovered this odd in light of the fact that I had just been told my account was completely checked 2 months sooner. Anyway, I sent the mentioned selfie and since the time NOTHING is going on. I asked a few times for what valid reason I despite everything can't login in the wake of sending them what they needed. They continue slowing down and giving general answers like "security is as yet checking your account" and so forth. This procedure has just been taking 3 weeks now. Now it's sufficient for me and it truly seems as though they are slowing down me. How hard would it be able to be to check a selfie of the identification close to your head? My underlying confirmation just kept going 1 day so I can't envision this selfie takes over 1 day also.
I need them to either re-open my account or pay me out my residual equalization to the Neteller account it originated from. Or on the other hand, they can simply credit back my unique stores of 4000 euro on the off chance that they like. Whatever they pick as long as it is one of these 3 options.
Thanks ahead of time for your assistance KoiSlots!
Comments
03.09.2019
KoiSlots
This protest has been revived according to Fun88 Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the question coming to a palatable resolution.
03.09.2019
Corine
Well this is weird.....Fun88 need to re-open this case yet they despite everything have not reached me on my email. I despite everything can't login to my account. Fun88, any update?
12.09.2019
KoiSlots
This protest has been revived according to submitter's solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the debate coming to an agreeable resolution.
12.09.2019
Corine
Fun88 I'm giving you one final opportunity to answer here. You have 82 hours left I see....