FortuneJack Casino - Looking out for withdrawl for 2+ days
User: Antonette Renner, Disputed casino: FortuneJack Casino, Status: RESOLVED, Amount: 0.5274831 BTC, Published: 22.08.2019
Hello. I have been hanging tight for my withdrawl of 0.5274831 for more than 2 days now. I have informed their live visit a lot of time and have been informed that they are "trusting that the game supplier will confirm the exchanges" or something like that. It has been well over the evaluated 12 hours. Besides I was told I would recieve an email today, and didn't get one. I need this to be open since I am finding no assistance/genuine solutions. I have an inclination that it ought not take 2+ days to examine over a couple hundred game spins.
I need to transfer an image yet can't make sense of how however this is the pending withdrawl.
0.5274831 2019-08-16 00:21:32 PENDING
Thank you for your time.
Comments
23.08.2019
FortuneJack Casino
Hello dear Antonette Renner and @KoiSlots group,
On sixteenth September we had specialized support of a few suppliers, data was given on our site by spring up.
Your game meeting was simultaneously as the upkeep and furthermore dependent on the game randomization your success was cautioned.
Payment division chose to check your success with the supplier for twofold checking.
as a rule, this procedure takes 2+ days, but since of the end of the week, we got the appropriate response from the supplier with delay.
Your concern is explained now as the game supplier checked the exchanges.
We ask @KoiSlots group to survey the case.
Thank you,
Cheers.
23.08.2019
KoiSlots
Dear @Antonette Renner,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.
23.08.2019
Antonette Renner
Hello, I might want to begin by saying how dazzled I am with the help I recieved. They managed informed requesting refreshes from me like clockwork for 5 days haha. I was extremely fretful as it is alot of money.
As another client, I was legitimately worried over my first withdrawl with FJ. Turns out, there was uncommon mix of support just as a postponement from the game supplier to confirm my wagering exchanges on the triumphant game.
Right now, I have recieved my withdrawl. That, however I was offered 30 free twists for an assortment of rounds of my choice.
I might want to say thanks to FortuneJack for managing me with stunning help and generosity, and the staff here to keep my head level and help me along this path.
@KoiSlots Don't hesitate to close ticket.
23.08.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.