Folkeautomaten Casino - No cash yet!
User: Mauricio, Disputed casino: Folkeautomaten Casino, Status: RESOLVED, Amount: 4000 kr, Published: 29.08.2019
May 13. I won and withdrawed 4000 NOK. The withdrawal got endorsed however I never got the cash. After a great deal of discussion on live Talk, my cash was back on my gambling club account july 23. They guaranteed me then that the issues that caused the postponement would not stop my withdrawal this time, every other person who had utilized this technique had gotten their cash. So in compliance with common decency I pulled back them once more. It's 24 august today, the cash are not on my bancaccount, neither in my gambling club account. They cannot offer me a response either in light of the fact that nobody who works in the help knows anything! What's more, it's such a decent gambling club. Played there for a considerable length of time and I have never had an issue with withdrawal from them before.
Comments
01.09.2019
Folkeautomaten Casino
Hi Mauricio,
Thank you for your audit. We are glad to get notification from you.
It appears that you have as of late had a terrible involvement in our site and we are sorry to learn about this.
From your audit, we comprehend that you are having issues with pulling back your cash and we prefer not to hear this and would be happy to help you further with this issue. It would be ideal if you note that we where having a few hiccups with withdrawals previously and I can guarantee you this is arranged at this point. Sorry for any burden caused.
Further to this please take note of that right now we can just favor one withdrawal for each card every day. When your withdrawal/s gets affirmed, the assets may take 7-10 financial days so as to show up to your account.
Live Chat
Email (kundeservice@folkeautomaten.com) 24 hours
Best Regards,
Emma
Folkeautomaten Team
01.09.2019
Mauricio
This is the thing that you have addressed me for a while. I truly cant get any data from you. At the point when will my cash be back at ny club account so I can pull back them to an alternate bank?
02.09.2019
Folkeautomaten Casino
Hi Mauricio,
Thank you for your reply.
Please note that once your withdrawal gets endorsed, the assets may take 7-10 financial days so as to show up to your account. When the withdrawal is prepared we will hit you up by means of email.
You can reach us on the accompanying platforms:
Live Talk (Norwegian Help) 10:00 - 21:00
Email (support-gb@BRAND.com) 24 hours
Best Regards,
Emma
Folkeautomaten Team
06.09.2019
KoiSlots
Dear Folkeautomaten Casino,
Please let us know whether there's some report with respect to this case.
07.09.2019
Folkeautomaten Casino
Hi Mauricio,
Please get in touch with us by means of talk so as to give you a report on your withdrawal status. Compassionately note that we can't ask of send individual/touchy information here.
You can get in touch with us on the accompanying platforms:
Live Visit (Norwegian Backing) 10:00 - 21:00 GMT
Email (kundeservice@folkeautomaten.com) 24 hours
Best Regards,
Emma
Folkeautomaten Team
08.09.2019
Mauricio
Well. I extremely just dont recognize what to wright to you right know.
I went to the live Talk yesterday for the data you said you had. After longer than an hour pausing, your client assistance could disclose to me that my cash had come back to you, and you just decided to do the withdrawal once more, TO A similar BANK who dismissed it, twice as of now, You effectively then ought to have exhorted me to picked another withdrawal strategy, yet no. I have let you know So often that it is my bank that is the issue, they won't acknowledge my account for betting cash. At the point when I Asked your client assistance specialist for what valid reason they couldnt just wright a note or something on my account, or in the event that you folks dont impart. She at that point revealed to me that the live Visit truly couldnt help me with one or the other I ought to send a complaint....
I am so dissapointed over the client care. what's more, you all clearly need to investigate how you participate between divisions. As a matter of fact Folkeautomaten has the most noticeably terrible client assistance I have ever run over, including email. Also, that is a determination I make after right around 4 months of data that either isn't correct or essentially a standard answer, frequently a few times a week.
You know. I won this cash in the mid of may. Not clever to play casinoes when you need to truly work for the cash you simply won reasonable and square.
I truly anticipate that you should fix this, now!
11.09.2019
Folkeautomaten Casino
Hi Mauricio,
Sympathetically note that we can't request or give any close to home or touchy information on KoiSlots.
We can be reached on the accompanying platforms:
Live Visit (Norwegian Help) 10:00 - 21:00 GMT
Email (kundeservice@folkeautomaten.com) 24 hours
Best Regards,
Kayllum
Folkeautomaten Team
14.09.2019
KoiSlots
Dear @Mauricio,
Please let us know whether there's a report with respect to your progressing grievance. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
14.09.2019
Mauricio
No.... no the issue isn't fixed at this point. I am hanging tight for data about recovering my cash from the system since my bank for the third time dismissed it. They won't affirm that they wont consequently re send it to a similar bank, despite the fact that I have Asked them a few times.. I have not recieved any New info.
15.09.2019
Folkeautomaten Casino
Hi Mauricio,
I trust that this message discovers you well.
If your withdrawal was affirmed more than 10 financial days back, it would be ideal if you forward us a bank articulation (by means of email - kundeservice@folkeautomaten.com) dated from the day you caused the withdrawal until the present date to research this further. It would be ideal if you forward this at your soonest accommodation so we may investigate it as fast as possible.
Best Regards,
Emma
Folkeautomaten Team
19.09.2019
KoiSlots
Dear @Mauricio,
Please let us know whether there's a report with respect to your progressing objection. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.