Fantasino Casino - Withdrawal unimaginable because of "Specialized Issue"

Dear @ebert.giovanni,

Please make a point to refresh your grievance appropriately and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for collaborating the KoiSlots Protests Team.

Thanks KoiSlots :) My parity which I am at present unfit to pull back sums £3352.80.

Dear Holly,

We profoundly apologize for this circumstance. We are totally mindful of it and we are endeavoring to determine it as quickly as time permits. If it's not too much trouble have confidence that you will get your withdrawal, much the same as you have in the recent years as our devoted client. Meanwhile, in the event that you'd like, you may put your account on Chill while we wrap up this issue. This is a kind of assurance that we are not sitting tight for you to lose your assets and that our top need is for you to get your rewards soon.

We plan to have this circumstance settled before the current week's over, at the most recent. At that point you will have the option to get every one of your rewards, as usual. Much obliged to you for your comprehension and patience.

Hi Fantasino,

A debt of gratitude is in order for the answer, I've just perused this reorder reaction on a few different grievances :') Is there any more data you're willing to give us as of now? You referenced the mistake having something to do with an "outside outsider" which sounds troubling. Hopefully you will explain this somewhat more. Additionally, do you have any aims of expelling the choice to store while withdrawals are down, or maybe even a heads up note to your players on the stores page? By and by, I figure this would go far to reestablishing confidence that you as an organization despite everything have your players at the highest priority on your rundown of needs, as you state. I welcome this is difficult for you to be in and I really have compassion toward the two sides however now I feel client support essentially isnt being taken care of very well.

We are planning to comprehend this issue by tomorrow (most recent Monday). It's nearly tackled and you will have the option to pull back right away. I'll keep you educated by means of email, ebert.giovanni. Much thanks to you for your patience!

Dear Fantasino Casino,

Please let us know whether there's some report with respect to this case.

Still unfit to pull back. No email from Fantasino as of 3.21pm today. Site despite everything tolerating stores with no notice of withdrawal issues. Disappointed, Fantasino.

Tuesday night and still unfit to pull back. No answer from Fantasino and no update by means of email.

Received an email today saying withdrawals are dynamic once more. Pulled back assets through Trustly, so we'll perceive how it goes. Fingers crossed. Much thanks to you KoiSlots.

Your withdrawal has been affirmed Holly :)

Dear @ebert.giovanni,

Please try to refresh your issue in an opportune way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.

Money got! Much obliged to you Fantasino and KoiSlots :) This issue has been resolved.

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.