Dunder Casino - Account Limited/No Withdrawal

Good evening all,
6 days back I had made my account with Dunder. I had my child over for the late evening assisting with employments around my home (as I am crippled) he is the person who recommended heading off to this gambling club.
Account Made - BY ME
Account played - BY ME
Deposit made - By ME/My children mastercard

The store was made on his card along these lines. I for one dont trust giving my subtleties on the web. It was by chance my child really owed me soe cash that I loaned him a couple previously. So he has said "would you like to utilize my card rather than me giving you the cash I owe you in real money" So I concurred and he at that point composed in his subtleties and made the payment himself.

I played for the duration of the night while letting my morphine kick in so I could then rest (again due to my disability)
my Store was £30 and I have distraught a withdrawal of £800 while as yet having £120 in my wallet.
I later signed into my account to check myself byut the account had been restricted.

I have reached them and sent my reports to them. I have likewise sent reports of my child as it was his card that made the payment. I have heard practically nothing from Dunder just except if I get in touch with them by means of the Visit. Be that as it may, and still, after all that I am addressed as though I am an imbecile and get sold each time I talk. accepting a similar story - our group are investigating it. we will reach you shortly.

Rebecca and Emily are the main two respresentatives who have really tried to refresh me. However, tragically it is as yet an instance of "theres no updates" IT has now been 5 days and as yet nothing have been confirmed and I am as yet bolted out of my account and I am as yet looking out for my withdrawal.

I have been informed that utilizing an Outsider payment is unlawful. At the point when I realize I have done this befoe with different club and we just gave out evidences. Standard brands, for example, Betfred and Ladbrokes - there in store groups nearby to me has additionally said " no, its not ilegal. - if there was such an issue they wouldn't have acknowledged the underlying store" Exactly...the took my cash promptly however now I wish to pull back theres an issue.
They state it is inside there terms which on the off chance that it is, at that point reasonable enough and I can acknowledge the deferral yet As said above I was on my morphine and there was no chance I could peruse around then of night. Be that as it may, for what reason should it take nearly 7 days to try and have an appropriately email of contact.

Id like answers please and for my account to be open alongside the withdrawal.
(i have all visit logs, screen captures etc)

I thought Dunder was a decent club dependent on my children audit. Which is was when playing. Be that as it may, presently looking on KoiSlots it appears as though its a similar issue the second a withdrawal is set up. A Genuine shame!