Cloudbet Casino - Club don't closes account

User: Devyn Schaden, Disputed casino: Cloudbet Casino, Status: RESOLVED, Amount: 0.114 mBTC, Published: 11.09.2019

Dear,

At August 13 I requested to close my account to my celebrity director, he affirmed that he read my content and he even answered.

August 24 I lost another 0.114 BTC as they didn't shut my account, as by today they despite everything didn't shut it.

I need that they close my account and discount the store of 0.114 BTC as they should effectively shut my account, they don't respect mindful gaming.

Best regards,

Julian

Comments

13.09.2019
Cloudbet Casino

Dear JulianMT,
Having checked your protest status inside I can see that you have addressed Noah and gone to a goals.
Please note that a conclusion of account is certifiably not a self-prohibition and that should you wish to for all time close your account for RG reasons, you should finish this activity from the RG segment of the site.
I confide in this meets your understanding.

Respects,
Scott
The Cloudbet Team

13.09.2019
KoiSlots

Dear @julianmt,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.

Thank you for your cooperation.

14.09.2019
Devyn Schaden

Spoke to Noah and illuminated this issue in fact. In reality it was my shortcoming to begin a grumbling and I ought to never had done as such as they explained everything straight.

Case solved.

14.09.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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