Champagne Spins Casino - Declined payment of €3,071
User: Norval, Disputed casino: Champagne Spins Casino, Status: UNRESOLVED, Amount: 3071 €, Published: 12.04.2019
First I kept 200€ and I got the welcome reward that was 200€ so my absolute parity at start was 400€.
I began playing warlords on 4.50€ wager and seeking after a success, I got some pleasant successes and got the betting of 8000€ done.
I presented all the essential reports on their site and the following day every one of them were affirmed and I got and email affirmation about this aswell.
I made a withdrawal demand and got an email following day where they blamed me for infringement their terms and conditions.
I have evidence of the rewards and screen captures of the messages that I can send if needed.
Email from champagnespins gambling club blamed me for having a comparative wagering example to different players and comparative financial strategies and IP addresses. I don't see how I can be blamed for a comparative wagering design since I played as close as can to 5€ which is max wagered and 4.5€ was closest to 5€ on warlords. Banking strategy was with my charge card visa which I believe is most famous decision since gambling club doesn't have trustly. Likewise I'm 100% certain that no one else played from my IP.
I trust that champagnespins take this issue to their examination and make the wisest decision. Much obliged to you in advance
Best regards
Eetu < last name expelled >
Comments
12.04.2019
Champagne Spins Casino
Hello Eetu,
ChampagneSpins will furnish KoiSlots Grumblings Group with all data and proof needed.
Regards,
The Champagne team.
16.04.2019
KoiSlots
Dear Champagne Twists Casino,
Please let us know whether there's some report with respect to this case. Up until this point, we have not gotten any email from you, issue related.
16.04.2019
Champagne Spins Casino
Dear KoiSlots team,
We have furnished you with the data required and we are hanging tight for your answer.
Regards.
20.04.2019
KoiSlots
KoiSlots Protests Group mentioned extra proof and data from the Champagne Twists Gambling club group because of that reality we considered the data and verifications they introduced so far as not supported enough to affirm the allegations against player.
23.04.2019
Champagne Spins Casino
Dear KoiSlots Protests Team,
We have sent you one more email, if it's not too much trouble check it.
Regards,
Champagne team.
26.04.2019
KoiSlots
KoiSlots Grumblings Group is anticipating Champagne Twists Gambling club group to give the required information.
02.05.2019
KoiSlots
This grumbling has been revived according to submitter's solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the question coming to a palatable resolution.
03.05.2019
Norval
Hello ChampagneSpins for reasons unknown you are blaming me for penetrating terms and conditions, that I haven't done.
For the reward term the maxbet was 5€ and I was playing on 4.50€ wager on warlords and I didin't consider that to be as restricted since my reward equalization and genuine cash balance both were accessible on this game, I played that entire reward bet on that equivalent game since it was paying pleasantly, and I didnt change the wager size till possibly the conclusion to complete the betting the least misfortunes. (for instance betting done 7998€/8000€ then I may have brought down my wagered just to get the specific number so the bet would be done).
Im trusting you will do whats right and reestablish my equalization to ChampagneSpins account and we should be possible with this, I despite everything continue getting email advertinsing for rewards from your site even you renounced on the email, that I won't have the option to recieve rewards anymore.
Expectation seeing an answer from you and have a pleasant weekend.
Best regards,
Eetu ******
07.05.2019
Champagne Spins Casino
Hello Eetu,
Statements of regret for the late answer.
There was no issue with the wager sum you utilized for betting, your wagers were right.
We guarantee that you have penetrated the accompanying term:
21. On the off chance that we find that a gathering of clients/players are utilizing the equivalent wagering designs and are associated by means of (yet not constrained to) area, banking example or IP. At that point, Champagne Twists the executives will, at its own carefulness, have the order to appropriate extra rewards and additionally deposit.
We have expelled you from the email promotion list, yet on the off chance that by one way or another you are as yet accepting special messages, if it's not too much trouble click ''Withdraw'' button at the base of an email.
Kind respects and upbeat Easter.
Champagne team.
07.05.2019
Norval
Hello, Champagnespins!
I still cannot get a handle on what have I done, or havent done, im the just one associated in my web box and that is 4G Modem, I dont realize that may have some similiar IP adresses to certain individuals. For the financial strategy I utilized visa and that in the event that I gave a quess would be your most utilized store technique. A you recently said that I didnt do anything incorrectly on the betting procedure and the wager sum ex.. were all fine.
The allegation of similiar wagering designs is simply absolutely coinsidental and at my part, how might I realize that somebody is playing a similar game with near same wager, that is only your maxbet is 5€ on the game I played the maxbet was 4.5€ wich is nearest to 5€ I could get and thinking for such high wager is max chance for max prize and it pays for me so why change.
The certainty on the off chance that another person played precisely same as I did I have no power over that.
I trust you see that in my part I havent done anything you blame me for my any importance to break terms nor conditions.
I simply need to play at my available time and possibly get some decent wind, I truly trust we can before long get this settled and I get my genuinely won cash and we as a whole can be happy.
Best regards,
Eetu
11.05.2019
Champagne Spins Casino
Hello Eetu,
Lamentably, we can't furnish you with a great deal of subtleties here, since different players are incorporated also.
You and a couple of different players had the equivalent wagering strategy: same supplier, games, stores, wagers sums, and so forth
We have sent all data that we have, to KoiSlots Grumblings Team.
Best respects,
Champagne Team.
11.05.2019
KoiSlots
KoiSlots Grumblings Group has been in direct correspondence with the Champagne Twists Gambling club the board over the recent weeks trying to reach to a reasonable and defended choice, in light of unshakable and unambiguous verifications. Lamentably, KoiSlots Protests Group s not been given enough substantial proof for benefit the executives of Champagne Twists Gambling club which could demonstrate the allegations as a rule and penetrating explicit reward/gambling club term/s specifically.
We compassionately ask the Champagne Twists Gambling club to introduce extra proof mentioned.
11.05.2019
Norval
Hello ChampagneSpins!
So you want to take player's cash on the off chance that anybody in this world ever play same with supplier (NetEnt) and same store 200€ . Obviously several players play that way, it is just coincidence.
So im requesting that you give KoiSlots the required proof or my next stop is curacao betting commission grievance for not working with comprehending this.
This is getting to the edge of being truly ridiculous.
Best regards,
Eetu