Cbet Casino - Dismissed the withdrawal and not adding the cash back to club account

User: mathilde39, Disputed casino: Cbet Casino, Status: RESOLVED, Amount: 300 €, Published: 23.09.2019

Hello,

I am having an awful involvement in cbet.gg
So, on August 25th I was attempting to make a store of 300 eur by means of neteller, I entered all the necessary information and clicked store, a message leaped out saying sorry there was a blunder. Su I attempted once again and got a similar mistake. In any case, a moment later I saw that really both of my endeavors to store were fruitful and my cbet account is 600 eur. I didn't care for that as this is a first sign that the site has issues. So I went to talk clarified the circumstance and I was advised to check the account and solicitation a withdrawal. That is the thing that I did. The account was checked quick and I made a withdrawal of 300 eur. I was told it would be prepared inside 72 hours. Obviously this didn't occur, I have been on the visit I think 5 or multiple times. Each time I need to clarify what occurred and I am generally told, sorry for the postponement, we are having a few issues however we will pay you out. Notwithstanding, after this I saw that on second of September my withdrawal was dismissed. Furthermore, presently the most crazy thing is that not just it was dismissed, cash was not added back to my cbet account. So essentially that is the way it is: I had 600 eur, mentioned a withdrawal of 300 eur, it was dismissed however my account has just 300 eur left. 300 eur vanished some place (I have joined the screen capture where this can be seen). I went on the talk again and this time I was informed this isn't right and the visit part doesn't comprehend why this circumstance has occurred. He guaranteed me I would get an email from the chief in all probability at night. This was I think on September fourth and no email yet - nothing.
I don't have the foggiest idea how I can get my cash from this club. The thing is this isn't where they are disregarding me, yet this is the place the talk says what you need to hear like "you are correct, you ought to get your cash soon, etc, however nothing occurs. It appears they are simply slowing down you so you would not objection anyplace and meanwhile they could continue getting cash stored from different players. In any case, toward the end we as a whole realize what occurs with such gambling clubs.
I trust you can get me over here KoiSlots.

Comments

23.09.2019
Cbet Casino

Dear Zomkis,

We are heartbroken that you had a terrible involvement in us.
We in fact had issues with Neteller that are currently solved.

We handled the discount by bank move yesterday (9/9/19) and you ought to get it very soon.
We likewise included 25e in your player account yesterday to apologize for the bother and without a doubt, the absence of communication.

Indeed we are upset for this experience we despite everything plan to see you again on Cbet.

23.09.2019
KoiSlots

Dear @mathilde39,

Please make a point to refresh your issue in an opportune way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut in like manner. Kindly remember that according to the AGCCS expressions giving updates in a convenient way is a must.

Thank you for your cooperation.

25.09.2019
mathilde39

I can affirm I got 300 eur withdrawal to my bank account

25.09.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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