Casino Cruise - Deferring my confirmation reports
User: jhamill, Disputed casino: Casino Cruise, Status: RESOLVED, Amount: 450 £, Published: 07.05.2019
I won £450 sixteenth april, still 5 weeks after the fact clearly I havent sent the right records. I sent just for archives in a single email yet I was all the while missing one, when I had sent it multiple times earlier, if not for me reaching them regular I wouldn't of heard anything again from them. 2 specialists I have their names both disclosed to me they can demand to accelerate the procedure, at that point I addressed another operator today and he said that is unrealistic they can send the input from the visit, not speed it up. The first run through my records got declined , I dont recognize what for however I needed to reach them to discover. I sent the 'missing' report today and have been advised I need to hold up a further 72 hours, despite the fact that this record was sent a similar day as others. Each time I address somebody they reveal to me they will get in touch with me with an update and they dont.
Comments
18.05.2019
KoiSlots
This objection has been revived according to Gambling club Journey solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to a palatable resolution.
18.05.2019
Casino Cruise
Dear jhamill,
Thank you for sending this over.
I have checked your account and can see that your withdrawal has just been paid.
I am sorry for the postponement and on the off chance that you need whatever else please let me know.
Numerous thanks!
18.05.2019
KoiSlots
Dear @jhamill,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Protests Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.
19.05.2019
jhamill
This objection has been settled at long last, thank you :)
19.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.