Casillion Casino - Withdrawal of €480 postponed
User: Tamara Runolfsdottir, Disputed casino: Casillion Casino, Status: RESOLVED, Amount: 480 €, Published: 18.07.2019
Hi,
Withdrawal of 480 eur was made on seventh of July and it hasn't been gotten at this point. Terms and conditions state that withdrawals take 48 hours, which has consistently been similar to this previously, as I have had a few withdrawals before with casillion. Be that as it may, this time it is extraordinary, it appears they are not ready to pay out. Visit is rehashing something very similar that the withdrawal is as yet pending and they are upset for the bother. I don't comprehend why there are terms and conditions made by casillion which they are not ready to keep up with.
Comments
19.07.2019
Casillion Casino
Hi Dear Tamara Runolfsdottir,
sorry for the postponement in your withdrawals, as you said the customary time is as long as 48 hours, yet at times, a withdrawals can have an extra audits and this take additional time, much more if the security division need to check diverse providers.
At the time of this answer, you previously had prepared your withdrawals =)
Dear KoiSlots group, this case currently could be closet.
Best Regards
19.07.2019
KoiSlots
Dear @Tamara Runolfsdottir,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.
20.07.2019
Tamara Runolfsdottir
I got the withdrawal of 480 eur. I likewise made one more withdrawal of 200 eur, will I get it as indicated by your terms which is 48 hours ot this again will take 10 days?
20.07.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
We might likewise want to utilize the event and recommend to player to submit new grumbling against the gambling club being referred to, on the off chance that something turns out badly with their extraordinary payments which were not part of the current complaint.
Thank all of you for your cooperation.