Captain Jack Casino - Sitting tight for 2 months on my withdrawal
User: Mercedes, Disputed casino: Captain Jack Casino, Status: RESOLVED, Amount: 2000 $, Published: 22.06.2019
This is the second time that I record a protest. The first occasion when I was turned down on the grounds that I didn't submit enough data. I won and mentioned a withdrawal April 28, 2019. They took around fourteen days to acknowledge the withdrawal and I am as yet being slowed down. I first initially requested a check yet it never got sent. One of the client care reps as of late advised me to transform it to a wire move and that would be quicker. It just appears that each time I converse with them there is constantly an issue. I am owed $2000. I need somebody to support me. I have screen shots of our messages and I just as of late sent them an email as well. I had been experiencing the online client support. I feel like they are slowing down out in light of the fact that they would prefer not to pay. I truly need this cash now and I have been relying on it...
I need to realize where to send my screen shots of our discussions. It would be ideal if you help.
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Comments
26.06.2019
Captain Jack Casino
Hi Amanda- -
I'm extremely upset for the troubles you've been having with this.
I've looked into your account and I see there is a touch of wrong data with the wire subtleties you've given. I've recently sent you another wire structure - it would be ideal if you round this out completely and send it back to me. When I get the subtleties, I'll have your withdrawal issued.
All the best,
Tawni
26.06.2019
Mercedes
Hi Tawni,
I talked with somebody before today they said it got conveyed June nineteenth. Did it not experience? I will send you the data again on the off chance that I have to. I just idea it had been sent. I was initially getting it through paper check however they disclosed to me this was quicker so we transformed it. It would be ideal if you let me know so I can resend data. Much obliged to you such a great amount for your response.
26.06.2019
Mercedes
They revealed to me that it was sent to your payment preparing June nineteenth to be accurate. It would be ideal if you let me know whether whatever else is required.
30.06.2019
Captain Jack Casino
Hi Amanda- -
My sincerest conciliatory sentiments, as I read the notes on your account wrong.
Your payment was sent off to our processor as was at that point advised to you: 6/19 Paid $2000 + no Administration Expense for exchange #38713546. I would expect the assets will arrive at your account towards the finish of this week.
I wish all of you the best,
Tawni
30.06.2019
Mercedes
Tawni,
Thank you for your client support. I got the assets today. Much obliged to you again for the entirety of your help!!
30.06.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.