Captain Jack Casino - Amazingly postponed payments
User: lizeth13, Disputed casino: Captain Jack Casino, Status: RESOLVED, Amount: 2500 $, Published: 13.04.2019
I won $30,000 more than one and a half years prior... first they began parting my $2500 withdrawal demands into equal parts to $1250 then as opposed to getting paid opportune as indicated by their arrangements I began to get one payment consistently and a half to two months. It's been two months today since last payout. I have refreshed my data with accounting twice in a half year and now client assistance is requesting my information again so as to speed up payout! I am genuinely feeling harrassed and had a good time with by this casino!
Comments
13.04.2019
KoiSlots
Dear @lizeth13,
Please make a point to refresh your grievance in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for coordinating the KoiSlots Objections Team.
13.04.2019
lizeth13
The sum postponed is $2500 withdrawal demand that they split into two separate $1250 withdrawals. As yet taking two months between payouts
17.04.2019
Captain Jack Casino
Hi Shane- -
I am sorry for the dissatisfaction you've been having with this.
I've kept an eye on your account and I see the initial segment of your withdrawal was sent off to our processor, a week ago: 3/26 Paid $1230 + $20 Administration Expense for exchange #36198501
The rest of the parity is booked to be sent to our processor, later today.
I'll make certain to return once I have affirmation this has been sorted.
All the best,
Tawni
21.04.2019
lizeth13
I got that payment and thank you, I'll be anticipating getting the second 50% of my solicitation in the blink of an eye. Much appreciated again,
24.04.2019
Captain Jack Casino
Hi Shane- -
I've quite recently kept an eye on the subsequent payment and it was sent off to our processor, a week ago, as guaranteed: 4/2 Paid $1230 + $20 Administration Expense for exchange #37239672. I would anticipate that the assets should contact you in a day or two (if not as of now). ;- )
I wish all of you the best,
Tawni
24.04.2019
lizeth13
Awesome!!!! Much obliged to you very much.... you have been extremely useful settling the issue I had. Fare thee well and thanks again
24.04.2019
KoiSlots
Dear @lizeth13,
Please make a point to refresh your issue in an auspicious way and let the KoiSlots Protests Group know whether you got the payment. Please be in mindful in case you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut accordingly.
Thank you for your cooperation.