Bronze Casino - Won't pay out my rewards

User: Felipa, Disputed casino: Bronze Casino, Status: RESOLVED, Amount: 1640 €, Published: 29.04.2019

hi play since the start of January at bronze gambling club have just been paid twice a sum one of 100.9 € and one of 700 € have sent every mentioned report are totally endorsed in this manner I was additionally paid however with the third payment of 1640 € I needed to send records again yet I didn't react back through email I reached again by means of visit and afterward I needed to send the archives again by means of talk since they had issues opening email which I find bizarre we have records by means of talk sent likewise so far just get a wide range of reasons from somebody from the money related territory is absent or there is dire contact yet nothing from where so please I need help

Comments

29.04.2019
Bronze Casino

Dear Felipa

Thank you for carrying this issue to our attention.

We have researched your interests and we see that the fund group have mentioned to give the most recent duplicate of your bank proclamation. The archive was gotten on the eleventh of April 2019.

Please make an effort to remain exhorted that the standard preparing time for withdrawal demand according to the terms and states of the Gambling club is around 5 business days from the time we got the documents.

We are glad to illuminate you that your withdrawal demand was endorsed for prompt payment.

Compassionately let us know when you got the funds.

Kind regards

Bronze Casino

02.05.2019
KoiSlots

Dear @Felipa,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.

Thank you for your cooperation.

05.05.2019
Felipa

Hi here I need to report that I have gotten my cash and am content with my winnings.

05.05.2019
KoiSlots

Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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