Bovada Casino - Withdrawal issue and incapacitated account
User: aracely89, Disputed casino: Bovada Casino, Status: RESOLVED, Amount: 9500 $, Published: 01.07.2019
I have been a devoted client since 2012. I presented a solicitation for a withdrawl on 6/6/19 for $1950. They despite everything made them pending on 6/15/19. I dropped that withdrawal and mentioned another withdrawl for $9500 on 6/16/19. They at that point handicapped my account on 6/19/19 and disclosed to me it's under scrutiny for 24-48. Additionally I despite everything have a functioning parity aside the withdrawl. My last barely any payments to them have been in BTC just as my last hardly any withdrawals. I have never had this sort of issue before. They have given me my withdrawls in an auspicious way as meager as 5 weeks back. I am losing an incentive on my BTC constantly also so time is of the quintessence. I trust this issue gets settled rapidly and we can put this behind us. I would prefer not to proceed onward to another book.
Comments
03.07.2019
Bovada Casino
Hi aracely89,
We'll have an individual from our administration group audit the account and connect with you shortly.
Regards,
Bovada Service
05.07.2019
aracely89
Still no reaction by the administration group. My account is as yet impaired. It's been 4 entire days. I'm genuinely disappointed with the service.
08.07.2019
Bovada Casino
Hello aracely89,
We unquestionably comprehend your need to have the archives checked inside a convenient fashion.
I can affirm that the records you sent us have been gotten and they will be inspected in the request regarding when they were gotten.
You will be told by an individual from our Accounts Group once the records have been checked by means of email.
Regards,
Bovada Service
12.07.2019
KoiSlots
Dear @aracely89,
Please let us know whether there's a report in regards to your continuous grumbling. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your protest will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.