Betchan Casino - Postponed $15K+ payment
User: dorcas.ortiz, Disputed casino: Betchan Casino, Status: RESOLVED, Amount: 15720 $, Published: 18.05.2019
Hi my name is hewa < family name evacuated >, and I have stored in betchan multiple times 2000 usd and 2000 usd , and I have won and in my parity there are 11,720 USD and 4000 USD in withdrawal demand that are pending. I have sent all records to them, bill,screen shot of my ecopayz, my store (bank) and my ID and furthermore when I hold it in a selfie Picture.. Yet at the same time I cannot withdrawal my Cash all they state I simply need to sit tight for money backing to look on my withdrawal demand.. be that as it may, for to what extent will I pause? they have all records and I have not penetrated any principles.. I have found out about them alot and its alot of negative things, presently im Somewhat apprehensive that they wil not send my Cash I have saved and won.. I need assistance. The help are likewise very unproffesional they dont offer me a decent response, just I have to wait.
Best respects hewa
Comments
18.05.2019
dorcas.ortiz
Now they additionally send me this
and I send them this.
Dear Player,
So as to continue with your withdrawal we need you to transfer verification of your establishes sources. Because of our AML approach we need this report to be transferred.
Kind Regards,
Backing Team
18.05.2019
dorcas.ortiz
more screenshots
18.05.2019
dorcas.ortiz
Documents in betchan affirmed and still pending.
18.05.2019
dorcas.ortiz
Hello, Hewa Hajo!
We are sorry to educate you that the archive you submitted (betchan33.jpg) wasn't endorsed. Reason: If it's not too much trouble transfer approaching subsidizes articulation .
So I did sent them Another proof. I join documents as private.
I show betchan where my salaries comes from.
18.05.2019
dorcas.ortiz
Hello, Hewa Hajo!
We are sorry to advise you that the archive you submitted (betchan33.jpg) wasn't affirmed. Reason: If you don't mind transfer approaching finances proclamation .
So I did sent them Another proof. I append documents as private.
I show betchan where my wages comes from.
19.05.2019
dorcas.ortiz
and now they have answered, as first time withdrawal your Cash through trustly. I reveal to them I dont have that strategy, and afterward they approach a screen capture for that as normal as first day, im getting so sick of one or the other I have to Get in touch with them regularly to get something… They Generally state something new.... I append records as not private this time.
Best regards
19.05.2019
dorcas.ortiz
First they stated, you cant withdrawal by means of trustly when you have currenct USD and now they state this… this is so sick
19.05.2019
dorcas.ortiz
I converse with help again they cancled my withdrawl without reason now. They are stating you can withdrawl by means of ecopayz, they Generally expresses various things I have lost all trust to this site. All I need is my Cash that I have saved and WON ofcourse.. I have now attempted to withdrawl again its still under pending… .
Best regards
20.05.2019
Betchan Casino
Hello,
We pay your rewards with our gambling club limits payouts. If you don't mind take a patience,
Betchan Club team
21.05.2019
dorcas.ortiz
thx for your answer betchan..
I have 8000 USD right now, since help says 8000 USD/week is max limit, so I hold up till monday to withdrawl 4000 USD again and rest in tuesday
25.05.2019
Betchan Casino
Yes you will get your triumphant by limits. Congrats with your win!
Betchan Gambling club team
27.05.2019
dorcas.ortiz
THx for your answer.. my week limit lapses tomorow 19:15 I trust I can withdrawal now without that you making a few issues for me..
Respects hewa
27.05.2019
Betchan Casino
dorcas.ortiz,
We are here to help not to make you issues. In the event that we proceeded cashouts (you have gotten them as of now) - we will continue rest as well, don't worry!
Good karma at our club in a future,
Thank you,
Betchan Gambling club team
30.05.2019
KoiSlots
Dear @dorcas.ortiz,
Please let us know whether there's a report with respect to your progressing objection. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.