Betchan Casino - Check card not affirmed

User: Gertrude, Disputed casino: Betchan Casino, Status: RESOLVED, Amount: 900 $, Published: 02.10.2019

Hi Askgambler trust you can assist me with settling this issue. I pulled back 900can from this gambling club now they said my distinguishing proof card isn't legitimate?. I did a withdrawal last time with no issue now my second time they disclosing to me my photograph card isn't substantial. This is the main ID I have in light of the fact that I dont drive and dont travel so no visa either. I've played this club regulary and no where it said photograph card not substantial but rather Official id which is equivalent to the one I submit. Much obliged to you askgambler for taking as much time as necessary to peruse my complain.

Comments

08.10.2019
KoiSlots

This grumbling has been revived according to Betchan Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.

08.10.2019
Betchan Casino

Dear @Gertrude,
We need to apologize for the deferral in regards to this grievance.
Subsequent to checking the records appended by you all the more intently, we have endorsed your ID card. To finish the confirmation, if it's not too much trouble transfer a screen capture of all e-wallets that you have utilized, and set the withdrawal once more.
Much obliged.
Best respects,
Betchan.

09.10.2019
Gertrude

Thank you Betchan for settling the score with me and aproved my card I'm extremely appreciative. I transferred my idebit payment method.

09.10.2019
Betchan Casino

Dear @KoiSlots,
The player's withdrawal was affirmed, we generously request to change the case status.
By and by, we are upset for the late answer.
Best Respects,
Vladimir.

09.10.2019
Gertrude

Thank you so much Betchan. You all pay attention to your grumble very yet not just that you go well beyond to help resolve the gripe thank you for your graciousness and affirm my confirmation and got my payment at the equivalent time!
I was stressed cos I love playing at your gambling club and thought I wouldnt have the option to any longer. Much obliged to you and Askgambler for setting aside this effort to help us players.
This case is presently illuminated :)

09.10.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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