BabeCasino - Deferred withdrawal and unthinkable contact

I store 100€ with 300% Reward. Issue: Couldnt turn each Slot,..maybe specialized issue or other explanation. Dont know, yet any assistance or responses from the help Group ! They have just their own Mailsystem or email conceivable, NO Live talk any longer. It appears as though no one is working there ! Following two days I dropped the Reward and pull back the 100€. Nohting happens now ... No contact.. Nothing ! What is happening there ?!