888 Casino - Account crippled with 448 EUR in it
User: marques76, Disputed casino: 888 Casino, Status: RESOLVED, Amount: 448 €, Published: 21.05.2019
I got the 15 euro no store reward and I figured out how to win 448 euro I played genuine the reward and needed to pull back, just for me to discover I unintentionally composed an inappropriate year of my birthday, I called about that and they fixed it, I got an email affirmation that my reports were confirmed. I loged back in and my account was renabled I made my pull back and I got a pull back compliance email, after 1 hour I sign in and my account is incapacitated once more, I simply need my cash from my withdraw
Comments
26.05.2019
KoiSlots
This grievance has been revived according to 888 Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.
26.05.2019
888 Casino
Thank you for carrying this issue to our attention.
We have looked into your account and we were glad to see that this occurrence was settled on a similar it was drawn out into the open. Moreover, your withdrawal was discharged on schedule and you ought to get the assets in your financial balance between May sixteenth - 21st.
https://www.888casino.com/banking/withdrawal/time-frames/
Congrats on your winnings!
Please acknowledge our expressions of remorse for any burden caused.
We stay accessible on the off chance that you have any further inquiries or concerns. Much obliged to you for your time and your membership.
Sincerely,
888 Team
26.05.2019
KoiSlots
Dear @marques76,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut appropriately. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.
Thank you for your cooperation.