22bet Casino - Withdrawal issues

User: grimes.tracey, Disputed casino: 22bet Casino, Status: RESOLVED, Amount: 6915 kr, Published: 10.09.2019

Hi! I truly would prefer not to compose here, on the grounds that I don't figure it ought to be required. Be that as it may, this is my last possibility since I have issues with this gambling club as I can't pull back my rewards. I have been playing at the club for a while and have utilized various sorts of store techniques. Since I have won a bigger entirety of cash which I can't withdraw.

I have attempted MasterCard, ecoPayz and Skrill (doesn't work, most likely on the grounds that the organization has boycotted the club in my country).
I have messaged the gambling club and written in the talk without no answer. I have clarified my concern however don't get criticism. Presently I'm beginning to become irritated. I have gone through a great deal of cash during my months at this club and now they would prefer even not to help me.

I've attempted ecoPayz and it now and again works. Today I attempted to store an entirety (100 SEK) and afterward pull back the twofold (200 SEK), and it worked. I have so far figured out how to get around 500 SEK out of 7415 SEK. Be that as it may, presently it has totally halted working.

Please KoiSlots, would you be able to assist me with connecting with the Gambling club so I can get my rewards? This fair burns through my time and takes on my psyche.

Best regards,

Comments

10.04.2019
KoiSlots

Dear @martinsmalins,

Please make a point to refresh your grumbling in like manner and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for participating the KoiSlots Grumblings Team.

10.04.2019
uherzog

I still have a pending 1k withdrawal. Its been 6 days now. Recently live talk bolster me that it will be handled in 60 minutes, yet at the same time nothing.

23.04.2019
KoiSlots

This objection has been revived according to Mr.Play Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to a palatable resolution.

24.04.2019
Mr.Play Casino

Dear uherzog,

To sum up the case, which was at that point settled on April 04th, you have mentioned a withdrawal late on Friday, Walk 29th. Our preparing time is 48h during which time a few anomalies were found with your games. This set aside extra effort to finish with. When this was done, the withdrawal demand was promptly prepared as you can affirm yourself.

We are taking or board your remarks about Client care's answers and will take a few activities accordingly.

Wishing you a decent day and until we see you online again,

mr.play team

24.04.2019
KoiSlots

Dear @uherzog,

Please affirm if the issue has been settled. Please be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut accordingly.

Please remember that according to the AGCCS expressions giving updates in a convenient way is a must.

Thank you for your cooperation.

11.09.2019
22bet Casino

Hey dear grimes.tracey,
might you be able to furnish us with your player id
to check the issue?

BR
22BET Team

11.09.2019
KoiSlots

Dear 22bet Casino,

KoiSlots Objections Group might want to advise you that player's login subtleties could be found inside the notice email sent from our grievances system. In any case, to abstain from losing time we have quite recently sent these physically as a private message.

11.09.2019
22bet Casino

Dear Group, for looking through we need player ID,
not email.

BR
22BET Team

11.09.2019
KoiSlots

Dear 22bet Casino,

Please compassionate reverify email got. The player's club username had been sent just as email. To abstain from losing time we have despise all information again.

11.09.2019
22bet Casino

Dear KoiSlots group,
we might want to illuminate you that the player
figured out how to pull back all establishes through EcoPayz
on 2-nd of September.

BR
22BET Team

11.09.2019
KoiSlots

Dear @grimes.tracey,

Please make a point to refresh your issue in an opportune way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.

Thank you for your cooperation.

13.09.2019
21.com Casino

Hi JFRDL,

Thank you for contacting us.

As a matter of first importance, I might want to apologize for the time you have been sitting tight for your withdrawal. We encountered specialized troubles with the withdrawal strategies, rendering the choices to be clear. This was incompletely settled, implying that you could demand a bank move after you cleared reserve and treats, and we are taking a shot at having all withdrawal alternatives showed. It ought to be settled shortly.

Our payments division have reached you with data about what you have to give so as to us to support your bank move withdrawal. If it's not too much trouble adhere to the directions and re-demand your withdrawal and let me know, and I will ensure it is pushed.

On the off chance that you sign in to your account you will discover an altruism reward sitting tight for you.

Kindly don't spare a moment to connect again on the off chance that anything is indistinct or on the off chance that you have any questions.

We wish you a decent day and good karma in the casino!

Kind regards,
Alexander

14.09.2019
KoiSlots

Dear @jfrdl,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.

Thank you for your cooperation.

16.09.2019
johns.missouri

Thank you for the liberal reward. I have submitted way more awful objections here and have never under any circumstance been offered anything in pay. Thus alone, I'd like this objection shut as I accept this will be settled accordingly.

16.09.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

We might likewise want to utilize the event and recommend to player to contact our group and solicitation objection's reviving on the off chance that something turns out badly with their payment/s.

Thank all of you for your cooperation.

04.10.2019
KoiSlots

This grumbling has been revived according to submitter's solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.

04.10.2019
johns.missouri

Very heartbreaking I needed to revive this case. On September nineteenth, I made an impression on 21.com revealing to them I had not gotten my withdrawal yet. This was 10 days after my cashout was affirmed. They answered to me saying "Sorry, we neglected to pay this out. We have now paid it out and you can anticipate it in 0-5 days." after 9 days and, clearly, I have not gotten the $400 cashout. I'm extremely at a misfortune at in what manner or capacity much can turn out badly for one straightforward cashout from a "top" club. Backing has approached me for bank screen captures, which I have sent, however now they are requesting more data and I'm simply totally tired and leave it to KoiSlots.

07.10.2019
21.com Casino

Hi johns.missouri,

This is exceptionally terrible for sure. I have examined for the situation with payments and support.

When you reached support on 2019-09-19, the help operator reached payments and was educated that your withdrawal was endorsed and sent on 2019-09-11. The specialist was likewise educated that the showcase status regarding the withdrawal had not been refreshed, and that it would be refreshed on 2019-09-19.
I have to explain that the help specialist misconstrued the dates, and in this way affirmed wrongly that the withdrawal was sent on 2019-09-19 when it truly was sent on 2019-09-11. I additionally need to address that the operator didn't state "Sorry, we neglected to pay you out", in spite of the fact that the specialist affirmed ordinarily that it was sent on 2019-09-19, which sadly was mistaken and caused because of human blunder. For this I am sorry, I have raised this case with help the board and payments so cases like this can be stayed away from or explained faster in the future.

Your withdrawal was affirmed and sent from us on 2019-09-11, so the cash ought to have arrived at your account. I have quite recently sent you a mail so we can tackle your issue as fast as conceivable in following the payment from our bank.

When you hit me up, we can explore together with our bank.

Kind regards,
Alexander

10.10.2019
KoiSlots

Dear @johns.missouri,

Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.

Thank you for your cooperation.

10.10.2019
johns.missouri

No important update. Cash has not hit my ledger. They as far as anyone knows send it to on September eleventh.. Will refresh when something new happens.

11.10.2019
johns.missouri

Still nothing. Close to 30 days since I opened complaint.

14.10.2019
johns.missouri

No refreshed or correspondence from 21.com

14.10.2019
21.com Casino

Hi Josh,

We are exceptionally upset for the bother you have encountered. This is the first occasion when we have experienced an issue this way, and I can just apologize for the time it has taken to get it fathomed. We have streamlined our systems to ensure that this won't occur again.

I simply sent you an email with an answer for your issue and there is a remuneration looking out for your player account. If it's not too much trouble hit me up by means of email in the event that you have additional inquiries or concerns, and I will ensure you are helped when possible.

Have a decent day!

Kind regards,
Alexander

15.10.2019
KoiSlots

This objection has been revived according to 22bet Club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the debate coming to an agreeable resolution.

15.10.2019
22bet Casino

Dear, KoiSlots group, we might want to illuminate you that the player was paid.

BR
22BET Team

15.10.2019
KoiSlots

Dear @Mixiwolff,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut appropriately. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an unquestionable requirement.

Thank you for your cooperation.

16.10.2019
keven.morissette

Yeah they fixed it and the withdrawal experienced.. didn't do anything extraordinary yet out of nowhere it worked.. much appreciated KoiSlots for your help and great site

16.10.2019
KoiSlots

Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

18.10.2019
KoiSlots

Dear @johns.missouri,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. Kindly remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.

Thank you for your cooperation.

07.01.2020
KoiSlots

KoiSlots Protests Group has been educated by the player by means of email that their grievance has been effectively settled.

The case is as a rule authoritatively shut now.

New Comment

Authentication required

You must log in to post a comment.

Log in or Register