1xBet Casino - Withdrawal of €116,000 blocked and confirmation endless

User: stokes.gerard, Disputed casino: 1xBet Casino, Status: RESOLVED, Amount: 116888.15 €, Published: 17.04.2019

Hi,

I have been playing on 1xbet for a couple of months, I have credited a great deal of cash previously and I withdrew some cash with no issue untill a couple of days ago.

I have had a fortunate series of wins and won a ton of cash right now my account balance is 116 888,15€, that is a ton of cash so I'm stressed when I see all the complants with this website.

When I attempted to pull back some cash after my success, I saw that I had a message saying: "Withdrawal blocked!", I reached their help and they are approaching me for endless photographs of my ID, a selfie of myself holding the ID and the email discussion I had with the help out of sight.
They asked me to resend the photographs 3 or multiple times, I have sent separate extraordinary quality photographs of my ID and me holding the ID, yet they continue disclosing to me that the photographs are bad enough.
I'm being obliging and I continue sending them photographs yet all I get from the help is a similar sort of answer again and again again...

I'm attempting my best here however it appears that the help doesn't need this issue to be resolved...

I trust I'll have the option to pull back my cash

My account number is: 74771061

Comments

17.04.2019
stokes.gerard

After a couple of more douments sent the 1xbet help has affirmed my records and I would now be able to pull back my money.
The issue has been settled, thank you.

18.04.2019
KoiSlots

Dear @stokes.gerard,

Based on the general experience we had so far with the influenced administrator, KoiSlots Grumblings Group would prescribe you to keep your grievance open until you have been forked over the required funds. It would be ideal if you affirm your decision.

Thanks for your cooperation.

18.04.2019
1xBet Casino

Hi!
As should be obvious your issue is as of now resolved.
Please advise us, if there is as yet something we can accomplish for you.

21.04.2019
1xBet Casino

Hi @stokes.gerard ,
Might you be able to please give us a report on the issue?

21.04.2019
stokes.gerard

The issue has been settled thank you @KoiSlots and @1xBet Gambling club, the grievance would now be able to be closed.

21.04.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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