1ACasino - Not paying my rewards
User: bernice.schulist, Disputed casino: 1ACasino, Status: RESOLVED, Amount: 1020 €, Published: 14.04.2019
I have done store 60 € in this club a couple of days prior. What's more, I won 4.200€. I sent all reports. What's more, I was hanging tight for reacting from gambling club. Be that as it may, gambling club doesn't react. I asked them in visit , and by email. BEFORE I deposited I asked them to what extent time does withdrawall take, they said 24 have. They have lied me.When I sent all records they disregard me. They don't pay rewards .
How I can get my winning?
Comments
04.05.2019
KoiSlots
This grumbling has been revived according to 1ACasino solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.
04.05.2019
1ACasino
Dear player,
We lament your purpose behind complaint.
We checked and confirmed your records in an opportune way and afterward made their payments in the equivalent amount.
Lamentably, you have lost your equalization which you had after the payout.
Consequently, we see no explanation behind this complaint.
https://1acasino.com/terms/
Best regards
Supportteam
1ACasino
04.05.2019
KoiSlots
Dear @bernice.schulist,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut as needs be. Kindly remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.
13.05.2019
KoiSlots
KoiSlots Objections Group has been educated by the player through email that their grumbling has been effectively settled.
The case is by and large formally shut now.