Betsafe Casino - Account block with money

User: Nina Konotop, Disputed casino: Betsafe Casino, Status: RESOLVED, Amount: 270 EUR, Published: 13.05.2020

12.02.2020 depositis of betsafe 270 euros.
Played for several days.
have accounts betsafe and nordicbet (live chat support: you are
allowed to have two accounts)
after a while, the accounts were blocked.
without reason or explanation. they confiscated my money.
I contacted ECOGRA.
They said I had an error in my documents. they didn't say what exactly.

Comments

14.05.2020
KOISLOTS

Hello Nina, We are sorry to hear you got such an issue with Betsafe. We are going to contact their managers and bring to their attention to that issue.

02.06.2020
KOISLOTS

Resolved by affiliate manager.

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